Nicholas Smith
Fredericktown,OH
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Dollar General Store. Excelled in multitasking and staff training, significantly reducing data entry errors. Skilled in cash handling and prioritizing tasks, consistently delivering high-quality customer service and operational efficiency.
Overview
2
2
years of professional experience
Work History
Clerk
Dollar General Store
01.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone and in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained a clean and organized store environment for an improved shopping experience.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
- Completed daily tasks such as sweeping floors, cleaning restrooms, emptying trash cans promptly for a consistently well-maintained store appearance.
Culinary Professional
Ohio Eastern Star Home
05.2022 - 10.2022
- Elevated guest experience by consistently providing high-quality dishes that met or exceeded expectations.
- Maintained food safety and sanitation standards.
- Implemented sustainable practices in the kitchen such as composting food waste, reducing the environmental impact of restaurant operations.
- Managed opening and closing shift kitchen tasks.
- Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Education
High School Diploma -
Fredericktown High School
Fredericktown, OH05.2024
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Prioritization
Timeline
Clerk
Dollar General Store
01.2023 - Current
Culinary Professional
Ohio Eastern Star Home
05.2022 - 10.2022
High School Diploma -
Fredericktown High School
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