Nicholas Smith
Klamath Falls,OR
Summary
Dynamic bartender with proven expertise in enhancing customer experiences through craft beer knowledge and recommendations. Skilled in managing bar operations and training staff to deliver outstanding service. Knowledge of cocktails.
Overview
8
8
years of professional experience
Work History
Beertender
The Falls Taphouse
Klamath Falls, Oregon
04.2025 - Current
- Served a diverse selection of craft beers to enhance customer experience.
- Provided recommendations on beer pairings to guests based on preferences.
- Educated customers about beer styles and brewing processes to improve knowledge.
- Checking identification of customers to verify age requirements for alcoholic beverage purchases.
Lead Bartender
Sidelines Pizzeria
Klamath Falls, Oregon
09.2023 - Current
- Managed bar operations during busy shifts to ensure efficient service.
- Trained new bartenders on drink preparation and customer service skills.
- Created unique cocktail recipes to enhance the drink menu offerings.
- Provided excellent customer service by engaging with guests and taking orders.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Developed drink menus using seasonal ingredients, new products or specialties of the house.
FOH Manager
The Daily Bagel
Klamath Falls, Oregon
06.2018 - 01.2024
- Managed daily front-of-house operations and staff scheduling.
- Ensured compliance with health and safety regulations for food service.
- Managed all aspects of cash handling processes including deposits, withdrawals, change orders and reconciliations.
- Prepared high-quality coffee beverages according to customer preferences.
- Operated espresso machines and other brewing equipment efficiently.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Education
Bachelor of Arts - History
Southern Oregon University
Ashland, Oregon, OR06-2027
Associate of Arts - History
Klamath Community College
Klamath Falls, OR06-2025
Skills
- Customer service
- Team leadership
- Time management
- Effective communication
- Training development
- Conflict resolution
References
Available on request
Timeline
Beertender
The Falls Taphouse
04.2025 - Current
Lead Bartender
Sidelines Pizzeria
09.2023 - Current
FOH Manager
The Daily Bagel
06.2018 - 01.2024
Bachelor of Arts - History
Southern Oregon University
Associate of Arts - History
Klamath Community College