Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Stansell

Rochester,MI

Summary

Experienced Retail Merchandiser versed in using product placement, end caps and points of purchase displays to manufacturer's best advantage. Astute professional with goal-oriented nature promotes optimized retail workflow for bolstered customer experience. Exceptional negotiator for prime positioning locations.

Overview

14
14
years of professional experience

Work History

Relief Sales Representative

Reyes Coca-Cola
Highland Park, MI
08.2024 - Current
  • Managed inventory levels by ordering stock when needed.
  • Assisted with the organization of promotional displays in stores.
  • Resolved customer complaints in a professional manner.
  • Provided excellent customer service at all times while interacting with all store personnel.
  • Worked closely with store managers to ensure smooth running of operations.

Sales Merchandiser

Reyes Coca-Cola
Highland Park, MI
07.2023 - 07.2024
  • Developed strong working relationships with store managers and other key personnel.
  • Monitored competitor activity to identify potential opportunities in the marketplace.
  • Maintained a clean and organized work environment at all times.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.

Sales Representative

Intrastate Distributors
05.2022 - 07.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Store Manager

CVS Health | MI
01.2018 - 05.2022
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Sales Associate Supervisor

Target | MI
11.2014 - 06.2019
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Supervised sales team of six people, stepping in to support employees and deliver smooth sales processes for clients.

Member Service Representative

FreeStar Financial Credit Union | MI, STERLING HEIGHTS
10.2013 - 11.2014
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Operations Manager

McDonald's | Michigan
06.2011 - 10.2013
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Trained and guided team members to maintain high productivity and performance metrics.

Education

Boyce College

Skills

  • Customer Retention Abilities
  • Problem-Solving Strengths
  • Product Promotion
  • Product Management and Pricing
  • Staff Training
  • Customer Relations

Timeline

Relief Sales Representative

Reyes Coca-Cola
08.2024 - Current

Sales Merchandiser

Reyes Coca-Cola
07.2023 - 07.2024

Sales Representative

Intrastate Distributors
05.2022 - 07.2023

Store Manager

CVS Health | MI
01.2018 - 05.2022

Sales Associate Supervisor

Target | MI
11.2014 - 06.2019

Member Service Representative

FreeStar Financial Credit Union | MI, STERLING HEIGHTS
10.2013 - 11.2014

Operations Manager

McDonald's | Michigan
06.2011 - 10.2013

Boyce College

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