Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Sterling

Collegedale,PA

Summary

As the Housekeeping Supervisor at Southeastern Veterans Center I have a proven track record in training and mentoring staff to uphold exceptional cleanliness and safety standards. I was great at delegation and outside compliance, successfully enhancing resident satisfaction through innovative cleaning techniques and effective team coordination. I am committed to delivering high-quality results every day with my team.

My with solid background in managing a housekeeping team includes streamlining housekeeping processes and enhancing team efficiency. I demonstrated leadership in maintaining a safe and organized environment while fostering teamwork, and individual accountability along with attention to detail.

I am a very versatile Housekeeping Supervisor working with a very diverse staff. Each day I try building rapport and team collaboration. I am an individual with strong attention to detail.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Housekeeping Supervisor

Southeastern Veterans Center
Spring City, Pennsylvania
10.2024 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Supervised team of housekeeping and utility workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored all new personnel hires to maximize quality of service and performance.
  • Assigned housekeeping staff to specific tasks based daily process requirements.
  • Tracked employee performance through effective supervision and training.
  • Evaluated employee performance and developed improvement plans.
  • Implemented ideas and project-based assignments to enhance the appearance of resident rooms, common areas, and areas used by staff and visitors, by monitoring a detailed daily and monthly deep-cleaning schedule.
  • Monitored compliance with all local regulations regarding waste management and chemical storage.
  • Developed training plans for new hires to encourage process-driven standards, teamwork, and individual accountability.
  • Communicated with outside vendors to provide supplies, equipment, and uniforms for staff.

Property/Project Manager

Maximum Assets and Property Solutions, LLC.
05.2013 - 09.2022
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Identified plans and resources required to meet project goals and objectives.
  • Collaborated closely with property owners to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Negotiated contracts and pricing with contractors and suppliers, securing quality materials at competitive prices for efficient use of resources.

Education

No Degree - Digital Communications And Media

Montgomery County Community College
Blue Bell, PA

High School Diploma -

John Bartram High School
Philadelphia, PA
06-1995

Skills

  • Cleaning and sanitation
  • Customer service
  • Task assignment
  • Training and mentoring
  • Cleaning techniques
  • Staff scheduling
  • Staff training and development
  • Health and safety compliance
  • Task delegation
  • Department coordination

Certification

Certified Peer Specialist, Copeland Foundation

Certified in2024


Intentional Peer Support Specialist, HopeWorx LLC.

Certified in 2024


PA Drivers License


PA Barbers License

Licensed in 2010



Timeline

Housekeeping Supervisor

Southeastern Veterans Center
10.2024 - Current

Property/Project Manager

Maximum Assets and Property Solutions, LLC.
05.2013 - 09.2022

No Degree - Digital Communications And Media

Montgomery County Community College

High School Diploma -

John Bartram High School

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