Nicholas Storm
Pueblo,Colorado
Summary
Diligently skilled at listening to customers, exceeding productivity targets, and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers a high level of service in every interaction.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Three Amigos
Pueblo, Colorado
08.2018 - 08.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Fielded customer questions regarding available merchandise, sales, current prices, and upcoming company changes.
Golf Course Assistant
Desert Hawk Golf Course
Pueblo, Colorado
03.2020 - 02.2022
- Maintained golf cart fleet with regular upkeep to fluids and parts replacements.
- Kept golf course equipment stored properly and reported maintenance needs.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Commercial Tire Technician
Discount Tire
Pueblo, Colorado
02.2019 - 05.2021
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Supervised and directed crew 4 employees in the tracking of tire fatigue, pressure, tread depths, and sidewall inspections on equipment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Education
Master of Science - Business Economics
Colorado State University - Pueblo
Pueblo, CO05.2024
Skills
- Data Entry and Maintenance
- Microsoft Windows
- Microsoft Office
- Intuit QuickBooks
- Adobe Systems Adobe Flash
- Cash Register Operations
- Adobe Systems Adobe Photoshop
- Statistical Data Analysis
Timeline
Golf Course Assistant
Desert Hawk Golf Course
03.2020 - 02.2022
Commercial Tire Technician
Discount Tire
02.2019 - 05.2021
Customer Service Representative
Three Amigos
08.2018 - 08.2022
Master of Science - Business Economics
Colorado State University - Pueblo