Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

NICHOLAS SWEENEY

Summary

Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Dennys Restaurant
Arnold
08.2023 - Current
  • Managed daily restaurant operations and ensured compliance with health regulations.
  • Trained and supervised staff to deliver exceptional customer service experiences.
  • Coordinated staff schedules to optimize labor efficiency and coverage needs.
  • Oversaw inventory management and ordered supplies to maintain stock levels.
  • Implemented training programs for new hires to enhance service skills.
  • Resolved customer complaints promptly to uphold restaurant reputation.
  • Developed promotional strategies to increase customer engagement and repeat visits.

Assistant Manager

Jd street
Fenton
03.2020 - 05.2022
  • Assisted in managing daily operations and staff scheduling.
  • Coordinated team meetings to discuss project updates and goals.
  • Developed training materials for new employees on company procedures.
  • Facilitated communication between departments to streamline workflows.
  • Resolved customer inquiries and provided exceptional service support.
  • Implemented process improvements to enhance team efficiency.
  • Trained staff on using company software and tools effectively.

Cashier

Phillips 66
04.2014 - 03.2018
  • Processed customer transactions efficiently at fuel and convenience store.
  • Maintained accurate cash drawer and balanced daily sales receipts.
  • Operated point-of-sale system for seamless checkout experiences.
  • Restocked merchandise to ensure availability of popular items.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Handled returns and exchanges in accordance with company policies.
  • Ensured compliance with safety standards while managing store operations.

Education

Seckman High School
Imperial , Mo

Skills

  • Inventory management
  • Customer service
  • Staff training
  • Complaint resolution
  • Scheduling optimization
  • Point-of-sale systems
  • Process improvement
  • Team coordination
  • Sales strategy
  • Budget management
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Time management
  • Leadership development

Certification

Food handlers manager safety course

Timeline

Restaurant Manager

Dennys Restaurant
08.2023 - Current

Assistant Manager

Jd street
03.2020 - 05.2022

Cashier

Phillips 66
04.2014 - 03.2018

Seckman High School
NICHOLAS SWEENEY