Nicholas Tersigni
Tampa,FL
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Dedicated and hardworking professional with a proven track record of success. Highly motivated and committed to delivering exceptional results in every task undertaken. Strong organizational skills and ability to effectively manage multiple priorities. Adept at collaborating with cross-functional teams to achieve common goals and exceed expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Resident Relations Manager (RRM)
Progress Residential
06.2022 - Current
- Managed 3 BTR communities or over 200 homes which included lease ups, marketing, variance reporting, onsite community inspections, resident calls, tracking work orders to completion, client reporting, quality home walks for new builds, performing virtual 'Welcome Home' orientations with new residents, building reports needed across multiple departments, and tracking delinquencies and evictions.
BTR Warranty Manager
Second Avenue
03.2020 - 06.2022
- Assisted in the development of the Warranty Dept by creating a tracker specifically for service requests covered under warranty and by working with Builders across 7 states
- My duties included tracking service requests to completion, holding Builders accountable, and assisting residents with questions and concerns.
Make Ready Coordinator (MRC)
Progress Residential
09.2017 - 03.2022
- Responsible for all scheduling of the Turns Department
- Reviewed and approved scopes of work
- Assigned work to the appropriate vendor
- Tracked construction projects to completion and held vendors responsible.
Education
A.S. Allied Health Science -
05.2014
- Recipient of the "Who's Who" Among Students Award
- GPA: 3.6
High School Diploma -
05.2008
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Policy Implementation
Activities
Certified Notary Public in the state of Florida. I enjoy traveling, listening to music and sharing a great meal with friends.
References
I've had the pleasure of working with Nicholas Tersigni at Progress Residential for 2 years. He consistently impressed me with his project management, strategic thinking and technical expertise.
During our time together, Nicholas played a pivotal role in onboarding new team members and building market
relationships. His attention to detail and innovative problem-solving was instrumental in our success.
In addition to his technical skills, Nicholas is a remarkable team player with a collaborative spirit, strong communication abilities and positive attitude. He always approached challenges with enthusiasm and professionalism.
I am confident that Nicholas will excel in any role he chooses to pursue and am pleased to recommend them without reservation.
- Amanda Pershing | Regional Director • Progress Residential
August 22, 2024, Amanda managed
Nicholas Tersigni directly
I had the pleasure of working alongside Nicholas Tersigni in his role as a Property Warranty Specialist. During our time together, I was consistently impressed by his dedication, expertise, and attention to detail.
Nicholas's deep understanding of property warranty processes and his ability to navigate complex situations were invaluable to our team. He always approached his work with a meticulous eye, ensuring that every warranty claim was handled efficiently and thoroughly. His commitment to excellence was evident in the way he consistently met deadlines and exceeded expectations.
Beyond his technical skills, Nicholas was a fantastic colleague to work with. He brought a positive attitude to the workplace and was always willing to lend a hand or share his knowledge with others. His communication skills were top-notch, making it easy for him to collaborate across different departments and with clients.
In summary, Nicholas Tersigni is a dedicated, knowledgeable, and reliable professional. I highly recommend him for any position where his skills and work ethic can be utilized. He would be a valuable asset to any team.
- Brian Askew | Renovations and Turns Management
Second Avenue | Project Manager
August 24, 2024, Brian worked with Nicholas on the same team
Certification
Notary Public
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridRemoteImportant To Me
Company CultureCareer advancementWork-life balanceTimeline
Resident Relations Manager (RRM) - Progress Residential
06.2022 - Current
BTR Warranty Manager - Second Avenue
03.2020 - 06.2022
Make Ready Coordinator (MRC) - Progress Residential
09.2017 - 03.2022
Hillsborough Community College - A.S. Allied Health Science,
Freedom High School - High School Diploma,
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