Nicholas Thilmony
Operations Manager
Plymouth,MN
Summary
Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
20
20
years of professional experience
Work History
Operations Manager
Thrifty White Pharmacy
Maple Grove, MN
03.2021 - 11.2023
- Managed both the generic warehouse and long-term care pharmacy to deliver inventory accurately and punctually
- Led start-up efforts for new corporate programs related to at home care
- Process saw efficiencies and improvements
- Recruit, train, and support 15-25 (warehouse) with additional 55-70 (pharmacy) employees achieving high retention
- Identified process improvement opportunities, developed and implemented enhancements through policies, standard practices, and training
- Efficiencies and accuracy gained in outbound process in the warehouse as staff was reduced
- A more collaborative approach to tackling the workload as a whole
- Cross training and teamwork was improved
- Ensured compliance to programs/policies set forth by different governing agencies (DEA, NBAP, Hennepin County)
Assistant Manager
Thrifty White Pharmacy Warehouse
Plymouth, MN
10.2015 - 03.2021
- Promoted to facilitate smooth operations as manager retired with key focus on employee retention
- Staff turnover rate saw definitive improvement
- Developed training plans for new and advancing employees resulting in more accuracy in processes and a more manageable workload
- Led front-line operations throughout the initial COVID outbreak including development of policies for distribution of all COVID vaccines to our 90+ locations
- Continued to foster strong relationship with outbound services (UPS, Capital Express); rate negotiation, service issues, allocation
Lead Pharmacy Technician
ATP Thrifty White Pharmacy
Plymouth, MN
10.2012 - 10.2015
- Promoted to lead the team running the machine dispensing medication in rolls for end user/patient
- Successes include optimizing how each medication is filled and reworking the processing schedule to facilitate a more team-friendly packaging workflow
- Set up and modified patient profiles in JTERM to include current information such as medications and insurance details.
Supervisor of Store Operations
Office Max
Grand Forks, ND
12.2011 - 06.2012
- Oversee the logistics aspects of the store, implementation of current and new standards set by corporate, perform the functions of Manager On Duty
- Set planograms, check the data integrity of the store, verify accuracy of store layout
- Enforce loss prevention policies, implement strategies to reduce shrinkage
- Coach employees in many areas including selling, logistics, and loss prevention.
- Executed proof of concept strategic initiatives for future goals.
Supply Distribution Associate
Altru Health System
Grand Forks, ND
10.2010 - 12.2011
- Receive and fill orders, receive and put shipments into computer system, put away stock, take inventory, inventory and fill medical carts, deliver supplies throughout the hospital, replace tanks, operate forklift.
Assistant Manager
United Automotive Tech Center
Fargo, ND
06.2003 - 10.2010
- Helping run the paint counter, offer technical bodywork advice, mix automotive paint, collect money, pull orders, clean paint counter & room, check in and put away stock orders, ship various parts and accessories
- Placed orders to replenish inventory
- Received multiple bonuses for meeting monthly goals in department sales
- Attended several training seminars.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
B.S - Criminal Justice, Psychology
Skills
Cost Controlundefined
Volunteer
Youth Coach for Fusion Soccer Club
Timeline
Operations Manager - Thrifty White Pharmacy
03.2021 - 11.2023
Assistant Manager - Thrifty White Pharmacy Warehouse
10.2015 - 03.2021
Lead Pharmacy Technician - ATP Thrifty White Pharmacy
10.2012 - 10.2015
Supervisor of Store Operations - Office Max
12.2011 - 06.2012
Supply Distribution Associate - Altru Health System
10.2010 - 12.2011
Assistant Manager - United Automotive Tech Center
06.2003 - 10.2010
North Dakota State University - B.S, Criminal Justice, Psychology
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