Nicholas Tirado
San Jose,CA
Overview
10
10
years of professional experience
Work History
Cashier/Footwear
Bass Pro Outdoor World
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Retail Consultant
Mens wearhouse
07.2021 - Current
- Boosted customer satisfaction by providing personalized product recommendations and tailored solutions.
- Increased sales revenue by effectively upselling and cross-selling retail products to customers.
- Maintained a clean, organized store environment to enhance customer experience and drive repeat business.
- Strengthened team collaboration through effective communication and active participation in staff meetings.
Server, Busser, Runner, Takeout
Pf Chang's China Bistro
01.2017 - 03.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Utility Clerk
Foodmaxx
06.2016 - 12.2017
- Improved customer satisfaction by efficiently addressing and resolving utility service inquiries and concerns.
- Streamlined billing processes for increased accuracy and timely payments from customers.
- Enhanced team productivity with effective communication, coordination, and collaboration on tasks.
- Reduced service disruption incidents by proactively identifying potential issues and coordinating maintenance efforts.
Head Referee
Play Flag Football
05.2014 - 04.2016
- Enhanced game fairness by consistently enforcing rules and regulations during matches.
- Improved player safety by monitoring on-field actions and promptly addressing any misconduct.
- Increased referee team efficiency by conducting regular training sessions and providing constructive feedback.
- Streamlined communication with coaches and players, effectively resolving disputes in a timely manner.
Education
Associate of Science - Business Administration
Evergreen Valley College
San Jose, CASkills
- Payment Collection
- Drawer Balancing
- POS Systems
- Returns Processing
Timeline
Retail Consultant
Mens wearhouse
07.2021 - Current
Server, Busser, Runner, Takeout
Pf Chang's China Bistro
01.2017 - 03.2020
Utility Clerk
Foodmaxx
06.2016 - 12.2017
Head Referee
Play Flag Football
05.2014 - 04.2016
Cashier/Footwear
Bass Pro Outdoor World
Associate of Science - Business Administration
Evergreen Valley College