Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Touchet

Lafayette,LA

Summary

Accomplished Tech Supervisor at STOA Behavioral Health, adept in staff management and problem-solving aptitude, significantly increased team productivity. Expert in fostering excellent communication and adaptability, I have a proven track record of enhancing team efficiency and securing cost-effective vendor contracts, demonstrating a goal-oriented approach and a commitment to continuous improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tech Supervisior

STOA Behavioral Health
01.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.

Shift Supervisor

STEPS Recovery Solutions
01.2023 - 11.2023
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Managed staff hiring, training and supervision.
  • Implemented policies and standard operating procedures for continuous improvement.

Behavior Health Technician

Woodlake ARC
07.2022 - 01.2023
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Assisted patients in developing effective coping mechanisms, leading to improved emotional regulation and overall mental health.
  • Collaborated with interdisciplinary teams to create comprehensive and individualized care plans for each patient.

Behavioral Health Technician

Woodlake
12.2021 - 05.2022
  • Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
  • Utilized creative problem-solving abilities to address complex patient needs and overcome barriers to treatment success, all while maintaining a high level of professionalism and ethical conduct.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Performed client intake procedures according to internal standards for new admissions.
  • Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
  • Coordinated with external community resources as necessary, ensuring seamless transitions for patients requiring additional support services upon discharge from the facility.

Education

GED -

Lake Arthur High School
Lake Arthur, LA
2013

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Priority management
  • Schedule development
  • Staff Development
  • Inventory Oversight
  • Excellent Communication
  • Adaptability and Flexibility
  • Active Listening
  • Problem-solving aptitude
  • Goal Setting

Certification

CPR Certified

CPI Certified

Timeline

Tech Supervisior

STOA Behavioral Health
01.2024 - Current

Shift Supervisor

STEPS Recovery Solutions
01.2023 - 11.2023

Behavior Health Technician

Woodlake ARC
07.2022 - 01.2023

Behavioral Health Technician

Woodlake
12.2021 - 05.2022

GED -

Lake Arthur High School

Similar Profiles

CREATE PROFILE
Nicholas Touchet