Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Unruh

Buffalo,MN

Summary

Proven track record in enhancing customer satisfaction and retention, evidenced by a successful tenure at FedEx Express. Skilled in problem-solving and maintaining a professional appearance, I excel in fast-paced environments and fostering positive customer relationships. Demonstrated ability in cash handling and guest engagement, driving sales and operational efficiency.

Overview

6
6
years of professional experience

Work History

Courier

FedEx Express
09.2021 - 05.2024
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Material Handler

FedEx Express
06.2018 - 06.2021
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Transported inventory items to appropriate locations.

Sales Lead

New York & Company
06.2020 - 12.2020
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Server

Olive Garden
06.2018 - 03.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Whiteland Community High School
Whiteland, IN
05.2017

Skills

  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Customer Retention
  • Strong Work Ethic
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Positive Attitude

Timeline

Courier

FedEx Express
09.2021 - 05.2024

Sales Lead

New York & Company
06.2020 - 12.2020

Material Handler

FedEx Express
06.2018 - 06.2021

Server

Olive Garden
06.2018 - 03.2019

High School Diploma -

Whiteland Community High School

Similar Profiles

CREATE PROFILE
Nicholas Unruh