Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Vangelakos

Summary

Experienced Territory Manager with a strategic and industrious approach, boasting over 13 years of hands-on industry expertise has allowed specialization in Commercial and On-Premise Laundries, providing comprehensive background in this field. With strategic account management, cultivating long-term client relationships, and driving revenue growth. Utilizes effective communication and negotiation skills to align client needs with business objectives. Track record of successfully managing regional territories and leading teams to achieve high performance.

Overview

12
12
years of professional experience

Work History

Regional Manager

UNXChristeyns
03.2022 - Current
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Increased product penetration within existing accounts by identifying unmet needs and offering customized solutions.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Developed and delivered presentations to key customers to position products and services.

Territory Manager

UNX Industries
08.2020 - 03.2022
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Expanded territory coverage by strategically identifying and targeting high-potential accounts.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Organized regular meetings with existing clients to address their needs and identify upselling opportunities.
  • Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
  • Achieved sales quotas consistently through strategic planning and effective customer relationship management.

Territory Manager / Commercial Laundry Specialist

Santec Inc.
08.2016 - 07.2020
  • Organize daily work schedule, Maintain relationships with clients by
    providing support, information and guidance.
  • Maintained routine communication with clients to assess overall
    satisfaction, resolve complaints and promote new offerings.
  • Demonstrated products and specific features at customer

Service Technician / Installer

Santec Inc.
10.2012 - 08.2016
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installation / repair and service of industrial Laundry and ware washing equipment/machines.

Education

Certified Electronics Systems Technician - Electrical/Electronics

Lincoln Tech
Mahwah, NJ
08-2009

High School Diploma -

Bergen County Technical High School
275 Pascack Road, Paramus, NJ 07652
06-2007

Skills

  • Installation
  • Programming
  • Time management
  • Attention to detail
  • Communication skills
  • Strategic planning
  • Project management
  • New business development
  • Customer and vendor relations
  • Leadership skills
  • Policies and procedures
  • Problem-solving
  • Teamwork and collaboration

Timeline

Regional Manager

UNXChristeyns
03.2022 - Current

Territory Manager

UNX Industries
08.2020 - 03.2022

Territory Manager / Commercial Laundry Specialist

Santec Inc.
08.2016 - 07.2020

Service Technician / Installer

Santec Inc.
10.2012 - 08.2016

Certified Electronics Systems Technician - Electrical/Electronics

Lincoln Tech

High School Diploma -

Bergen County Technical High School

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Nicholas Vangelakos