Nicholas Viau
Fresno,CA
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
1
1
year of professional experience
Work History
Sales Representative
Founders Roofing and Construction LLC
Allen , TX
01.2024 - 04.2024
- Prepared merchandise for purchase or rental.
- Greeted customers to determine wants or needs.
- Provided customer service to assist in improving homes in a storm-prone region.
- Participated in weekly team meetings to discuss goals and strategies.
Customer Service Representative
Calloways Nursery
Flower Mound , TX
05.2023 - 01.2024
- Escalated complex issues to appropriate departments for resolution.
- Provided product information to assist customers in purchasing decisions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed opening and closing duties.
Education
High School Diploma -
Clovis High School
Clovis, CA05-2022
Some College (No Degree) - Communications
Texas Wesleyan University
Fort Worth, TXSkills
- Territory sales
- Customer Retention
- Lead Generation
- Customer Service
- Sales closing
- Complaint resolution
- Product Knowledge
- High-energy attitude
- De-Escalation Techniques
- Problem-solving abilities
Timeline
Sales Representative
Founders Roofing and Construction LLC
01.2024 - 04.2024
Customer Service Representative
Calloways Nursery
05.2023 - 01.2024
High School Diploma -
Clovis High School
Some College (No Degree) - Communications
Texas Wesleyan University
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