Nicholas Welch
Endicott
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Red Robin
Vestal, NY
06.2018 - Current
- Trained and mentored team members on customer service standards and operational procedures.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Monitored employee performance, providing constructive feedback to improve team productivity.
- Supervised daily operations, ensuring efficient service during peak hours.
Food Runner
Texas Roadhouse
Vestal, NY
03.2015 - 04.2019
- Delivered food orders promptly to ensure customer satisfaction and dining efficiency.
- Assisted servers by refilling drinks and clearing tables to maintain cleanliness and service flow.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions accurately.
- Monitored food presentation standards to align with restaurant quality expectations.
- Maintained a positive attitude while interacting with guests, enhancing overall dining experience.
- Supported team members during peak hours, improving service speed and responsiveness.
- Adhered to safety and sanitation guidelines, ensuring compliance with health regulations.
Education
High School Diploma -
Windsor Central
Windsor, NYSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
Timeline
Shift Supervisor
Red Robin
06.2018 - Current
Food Runner
Texas Roadhouse
03.2015 - 04.2019
High School Diploma -
Windsor Central