Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Wertz

Boonville,NY

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Reliable and hardworking customer service professional with demonstrated multitasking skills in fast-paced settings. Knowledgeable about processing paperwork and payments to complete orders while coordinating shipments and coordinating timely deliveries. Well-organized, proactive and detail-oriented.

Overview

6
6
years of professional experience

Work History

CSA

Family Dollar
Boonville, NY
10.2024 - 04.2025
  • Operated cash register to process sales transactions accurately and efficiently.
  • Collected deposits or payments and arranged for billing.
  • Excelled in exceeding daily credit card application goals.
  • Cleaned work areas throughout the day to keep them presentable for customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

CSA

Walgreens
Rome, NY
06.2022 - 12.2022
  • Operated cash register to process sales transactions accurately and efficiently.
  • Collected deposits or payments and arranged for billing.
  • Cleaned work areas throughout the day to keep them presentable for customers.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.

SWAFR

Enchanted Forest Water Safari
Old Forge, NY
06.2019 - 08.2019
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Responded quickly to emergency situations such as medical emergencies or accidents.
  • Delivered crucial safety information to patrons and checked machinery before starting rides.
  • Provided first aid assistance to injured guests in a timely manner.
  • Trained new employees on ride operations, pointing out safety mechanisms and features.

Education

High School Diploma -

James Madison University
Harrisonburg, VA
06-2022

Skills

  • Cash handling
  • Sales processing
  • Customer engagement
  • Safety training
  • First aid administration
  • Customer relationship management

Timeline

CSA

Family Dollar
10.2024 - 04.2025

CSA

Walgreens
06.2022 - 12.2022

SWAFR

Enchanted Forest Water Safari
06.2019 - 08.2019

High School Diploma -

James Madison University

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