Nicholas West
Hillsborough,NJ
Summary
Dynamic Store Manager with a proven track record at Just Subs of Hillsborough, excelling in customer service and problem-solving. Enhanced team performance through effective training, resulting in improved customer satisfaction. Skilled in sales strategies and communication, fostering strong customer relationships to drive repeat business and elevate store success.
Overview
6
6
years of professional experience
Work History
Sales Associate
Honda of Bridgewater
02.2024 - 11.2024
- Assisted customers in selecting vehicles, ensuring alignment with their needs and preferences.
- Executed daily sales transactions accurately using dealership management software.
- Maintained up-to-date product knowledge on Honda vehicles and promotions to enhance customer engagement.
- Collaborated with team members to streamline inventory processes and improve overall efficiency.
- Conducted vehicle demonstrations, showcasing features to potential buyers to drive interest and sales conversions.
- Built relationships with customers to encourage repeat business.
Store Manager
Just Subs of Hillsborough
05.2020 - 12.2025
- Oversaw daily operations, ensuring optimal efficiency and customer satisfaction.
- Trained and mentored staff to enhance service quality and team performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
Education
Associate of Science - Business Management
Raritan Valley Community College
Branchburg Township, NJ12-2025
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Outstanding communication skills
- Sales expertise
- Sales strategies
- Advertising and marketing
Timeline
Sales Associate
Honda of Bridgewater
02.2024 - 11.2024
Store Manager
Just Subs of Hillsborough
05.2020 - 12.2025
Associate of Science - Business Management
Raritan Valley Community College