Experienced Supervisor leads team members to complete jobs on-time. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Excel and Outlook.
Overview
13
13
years of professional experience
Work History
Supervisor
United Parcel Service, UPS
08.2021 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Completed extensive training in hazardous material handling, minimizing risk of accidents and exposure incidents.
Package Handler
United Parcel Service, UPS
03.2019 - 08.2021
Followed safety regulations to maintain safe work environment.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Used hand-held scanners to accurately track item movements.
Removed jams and unblocked conveyor system to maintain flow of goods.
HVAC Assistant
Cool Guy Cooling Mechanical, CGC
04.2017 - 02.2019
Supported senior technicians in the installation, repair, and maintenance of various HVAC systems.
Traveled to job sites for both scheduled and emergency appointments.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
Restaurant Team Member
Cucina Casales
08.2014 - 04.2017
Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Completed deliveries on tight timetables to satisfy customer needs.
Material Handler
Better Bilt Products
09.2011 - 07.2014
Transported inventory items to appropriate locations.
Kept storage areas organized, clean, and secure to fully protect company assets.
Conducted comprehensive physical counts, ensuring accurate representation of stock levels in company records.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Education
Bachelor of Science - Business Administration And Management
Colorado Technical University
Colorado Springs, CO
04-2026
Associate of Science - Management
Colorado Technical University
Colorado Springs, CO
10-2024
Skills
Training and mentoring
Staff management
Effective communication
Conflict resolution
Priority management
Strong Technical Aptitude
Accomplishments
Supervised teams of up to 30 staff members.
Trained powered industrial truck operators.
Trained staff in the handling of hazardous materials.
Assisted in the implementation of autonomous guided vehicles.
Timeline
Supervisor
United Parcel Service, UPS
08.2021 - Current
Package Handler
United Parcel Service, UPS
03.2019 - 08.2021
HVAC Assistant
Cool Guy Cooling Mechanical, CGC
04.2017 - 02.2019
Restaurant Team Member
Cucina Casales
08.2014 - 04.2017
Material Handler
Better Bilt Products
09.2011 - 07.2014
Bachelor of Science - Business Administration And Management
Colorado Technical University
Associate of Science - Management
Colorado Technical University
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