Nicholas Yocca
Powell,OH
Summary
High-performing Landscape Professional with over 24 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Operations Manager
Commerical Land Management Systems - CLMS
Plain City, OH
04.2021 - 01.2024
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed scheduling, training and inventory control.
Landscape Maintenance Foreman
The Davey Tree Expert
Columbus, OH
06.2001 - 04.2021
- Supervised and coordinated the daily activities of a team of landscapers.
- Developed and implemented landscape maintenance plans according to customer requirements.
- Established schedules for fertilizing, pruning, mowing, weeding and other related tasks.
- Ensured proper care of tools and equipment used in landscape maintenance operations.
- Ordered supplies such as fertilizer, soil, mulch and plants when needed.
- Forman for Disaster Crew, in charge of hurricane cleanup crews.
- Irrigation Specialist
Site Manager
The Davey Tree Expert
Columbus, Ohio
11.2017 - 04.2020
- Site Manager at Abercrombie & Fitch corporate headquarters.
- Managed daily operations of the site, including staff and contractors.
- Monitored job progress to ensure quality standards were met.
- Ensured compliance with safety protocols, regulations and standards.
Education
High School Diploma -
Dublin Coffman High School
Dublin, OH05-2001
Business
Muskingum University
New Concord, OHSkills
- Organizational Management
- Maintenance Planning
- Document Control
- Process Improvement
Certification
- OSHA 30 2021
Languages
English
Professional
References
References available upon request.
Timeline
Operations Manager
Commerical Land Management Systems - CLMS
04.2021 - 01.2024
Site Manager
The Davey Tree Expert
11.2017 - 04.2020
Landscape Maintenance Foreman
The Davey Tree Expert
06.2001 - 04.2021
High School Diploma -
Dublin Coffman High School
Business
Muskingum University
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