Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Nicholas S Thomason

Fairhope,AL

Summary

Results-driven team member with a strong track record of analyzing complex data, driving process improvements, and adapting to changing environments. Eager to leverage skills and experience to contribute to a growing company's success.

Overview

4
4
years of professional experience

Work History

Deli Associate

Publix Store #1809
07.2024 - Current

Providing exemplary customer service, responding to customer inquiries, and addressing any concerns in a professional and amiable manner while maintaining a clean and safe working environment.

  • Deli responsibilities include preparing and handling various deli products, such as meats, cheeses, and sandwiches, and special catering orders, as well as making changes as needed for customer satisfaction.

Member Service Representative

Navigator Credit Union
02.2023 - 03.2024

Primary responsibilities included handling member transactions with accuracy and attention to detail, assisting with account openings, loan applications, and investment services, and providing guidance on various products to help members achieve their financial goals.

Was also responsible for accurate and efficient data entry, using the banking platform and financial literacy to help members understand and manage their accounts.

Retail Organization and Customer Service

Sam's Club
05.2022 - 08.2022

Primary responsibilities included assisting customers with friendly service, answering questions about sales, services, and policies, and working with a team to maintain the store while ensuring safety and compliance with guidelines.

Additionally, the role involved encouraging long-term memberships and providing leadership by directing and training new employees.

Customer Service Counter

Home Depot
05.2021 - 08.2021

Primary responsibilities included assisting customers with product inquiries and problem resolutions, liaising with supervisors to resolve complex issues, maintaining POS transaction proficiency, and engaging with customers to encourage repeat business.

Education

Bachelor of Science - Finance

University of Alabama
Tuscaloosa, AL
12-2022

Bachelor of Arts - History

The University of Alabama
Tuscaloosa, AL
12-2022

Skills

  • Communication & Interpersonal
  • Teamwork & Collaboration
  • Technological Proficiency
  • Time Management
  • Technical Writing
  • Data Analysis
  • Attention to Detail
  • Risk Assessment and Mitigation
  • Microsoft Proficiency

Interests

In my free time, I enjoy optimizing my personal productivity through effective organization systems, and managing my finances to achieve long-term goals I'm also an avid reader of historical non-fiction, finding insight into the past to inform the present Additionally, I'm a passionate CrossFit enthusiast, appreciating the physical and mental challenges that come with this demanding yet rewarding commitment

Timeline

Deli Associate

Publix Store #1809
07.2024 - Current

Member Service Representative

Navigator Credit Union
02.2023 - 03.2024

Retail Organization and Customer Service

Sam's Club
05.2022 - 08.2022

Customer Service Counter

Home Depot
05.2021 - 08.2021

Bachelor of Science - Finance

University of Alabama

Bachelor of Arts - History

The University of Alabama
Nicholas S Thomason