Nichole Boyd
Nathalie,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Financial Services Representative
Primerica Financial Services (TTEC)
Greenville, NC
08.2023 - Current
- Conducted presentation to inform potential clients about Primerica, explain all of the services we provide, and if they decide they want to accept one of the offers; complete the paperwork that needs to be submitted in order for the services to begin
Customer Service Representative
Maximus Inc
Richmond, VA
10.2021 - Current
- Assist consumers with their Medicaid cases over Webchat
- Inform consumers how and where to apply for Medicaid.
Customer Service Representative
ABBTECH
Richmond, VA
03.2021 - 10.2021
- Assist consumers with their Medicaid cases
- Assist consumers with their Medicaid applications as they apply for Medicaid.
Customer Service Representative
Alorica
Fredericksburg, VA
09.2020 - 01.2021
- Assist customers with their accounts
- Transfer them to the appropriate department if they need further assistance.
Assembler
Buffalo Air Handling
Amherst, VA
10.2018 - 08.2020
- Build industrial heating and air conditioning units
Production Worker
Elwood Staffing
Lynchburg, VA
04.2018 - 08.2018
- Pull supplies to build circuit boards
- Read job instructions to insure boards built to specifications
- Solder components on circuit boards
- Checked the boards to ensure they were built accurately
- Bag and packed units to specifications
- Labeled boxes after they were packed.
Packer/Picker
Elwood Staffing
Lynchburg, VA
11.2017 - 03.2018
- Scan orders and picked nutritional supplements
- Using RF scan location where supplements were located before picking
- Checked to make sure all items were included in boxes
- Packed and shipped supplements
- Packed candles and fragrance oils in individual boxes to go to shipping for shipment
- Using forklift to move pallets to and from production line.
Production Line Operator
Manpower/Abbott Laboratories
Altavista, VA
02.2016 - 06.2016
- Check cans for correct label placement, no label damage, and no damaged cans.
Wire Cutter
Intecon/Elwood
Forest, VA
06.2015 - 10.2015
- Measure and cut wire and cable
Electronics Assembler
CommScope
Forest, VA
02.2013 - 12.2014
- Assembled electronic circuit boards into bases and tested them
- Soldered components onto circuit boards.
Customer Service Associate
Fanueil
South Boston, VA
04.2012 - 02.2013
- Assisted customers with electric bill
- Made payment arrangements, posted payments to their accounts, had services reconnected after payment was made, took reports from customers during power outages.
Customer Service Representative/Call Center
JCrew
Lynchburg, VA
05.2009 - 04.2012
- Place orders for customers
- Research orders for customers when the customer has a problem
- Research inventory for customer.
Assembler/Lead
O'Sullivan
South Boston, MA
06.2006 - 04.2009
- Set up the line for production, assigned daily job duties to employees, moved pallets to and from the line, completed daily work reports, worked on assembly line packing furniture parts to be shipped to customers, operated depalletizer.
Sprayer Operator/Team Lead
Founder's Furniture
Appomattox, VA
12.1994 - 02.2006
- Set line up for daily production, trained new employees, ensured that employees followed all work instructions, mixed and poured glaze to be used on the line and spray booths, completed daily paperwork, held safety meetings with the line, maintained functionality of spray guns, spray and paint stain and lacquer on furniture, wipe excess stain and paint off boards, load and wrap pallets after parts were dry
- Moved pallets to and from line with forklift.
Education
Associates in Medical Assistant -
National College of Business and Technology
06.2002
High School Diploma -
William Campbell High School
06.1988
Skills
- Computer Skills
- Clerical experience
- Sales
- Phone Etiquette
- Organizational skills
- Customer service
- Medical terminology
- Time management
- Customer support
- Microsoft Outlook
- Medical billing
- Microsoft Powerpoint
- EMR systems
Certification
Life & Health Insurance License
Timeline
Financial Services Representative
Primerica Financial Services (TTEC)
08.2023 - Current
Customer Service Representative
Maximus Inc
10.2021 - Current
Customer Service Representative
ABBTECH
03.2021 - 10.2021
Customer Service Representative
Alorica
09.2020 - 01.2021
Assembler
Buffalo Air Handling
10.2018 - 08.2020
Production Worker
Elwood Staffing
04.2018 - 08.2018
Packer/Picker
Elwood Staffing
11.2017 - 03.2018
Production Line Operator
Manpower/Abbott Laboratories
02.2016 - 06.2016
Wire Cutter
Intecon/Elwood
06.2015 - 10.2015
Electronics Assembler
CommScope
02.2013 - 12.2014
Customer Service Associate
Fanueil
04.2012 - 02.2013
Customer Service Representative/Call Center
JCrew
05.2009 - 04.2012
Assembler/Lead
O'Sullivan
06.2006 - 04.2009
Sprayer Operator/Team Lead
Founder's Furniture
12.1994 - 02.2006
Associates in Medical Assistant -
National College of Business and Technology
High School Diploma -
William Campbell High School
Similar Profiles
Davon EmildorDavon Emildor
Financial Advisor at Primerica Financial ServicesFinancial Advisor at Primerica Financial Services
Dimitrios PappasDimitrios Pappas
Support Assistant at PRIMERICA FINANCIAL SERVICES LIMITED, Debra DoironSupport Assistant at PRIMERICA FINANCIAL SERVICES LIMITED, Debra Doiron
Devin MuylleDevin Muylle
Financial Services Representative at Primerica Financial ServicesFinancial Services Representative at Primerica Financial Services
Amber CulpAmber Culp
Photographer at Self Employed ServicesPhotographer at Self Employed Services
Kelsey DawidziakKelsey Dawidziak
Data Center Technician at Mb resourcesData Center Technician at Mb resources