Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nichole Burke

Nichole Burke

Canton,GA

Summary

Highly motivated Clinical Director delivering positive patient outcomes, creative solutions to issues and great interaction with staff, physicians and other stakeholders. A gifted professional knowledgeable in healthcare regulations. Ready for a new position involved in overseeing quality assurance for a outpatient facility.

Overview

29
29
years of professional experience

Work History

Regional Operations Manager

United Digestive
Atlanta, GA
06.2022 - Current
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Enforced federal, state, local and company rules for safety and operations.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Hired and onboarded team members to meet immediate and expected demand.
  • Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
  • Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
  • Cultivated a positive work environment promoting teamwork.

Clinial Director

GI Specialists of Georgia
Marietta, Georgia
06.2014 - 06.2022
  • Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
  • Attended conferences to stay up-to-date on best practices in healthcare management.
  • Reviewed medical records for accuracy, completeness, and compliance with legal requirements.
  • Evaluated clinical staff performance through regular meetings and assessments.
  • Analyzed data from surveys related to patient satisfaction levels.

Endoscopy Charge Nurse

Northside Hospital Cherokee
Canton, GA
01.2006 - 04.2022
  • Directed unit staff and promoted quality care for diverse patients.
  • Managed staffing needs and census of endoscopy department
  • Supported physicians and consultants with tests and procedures.
  • Actively participated in interdisciplinary team meetings to collaborate resources
  • Ensured compliance with infection control protocols throughout the endoscopy department.
  • Prepared endoscopy equipment to assist physician during examination and treatment of patients.
  • Administered intravenous sedation medication to patients undergoing procedures.

Staff Nurse, Endoscopy

Naples Community Hopsital
Naples, FL
1995.01 - 2005.12
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Demonstrated leadership skills in managing projects from concept to completion.

Education

Diploma of Nursing - Nursing

Bronson School of Nursing @ Western Michigan Uni
Kalamazoo, MI
04-1993

Sedation Certification

Moderate Sedation Training

SGNA

Society of Gastroenterology Nursing

CASC

Administrator Surgery Center

Skills

  • Facility Management
  • Bio Medical Maintenance
  • Environmental Compliance
  • Customer and vendor relations
  • Staff Supervision
  • Operational Efficiency
  • Key Performance Indicators
  • Federal Regulations
  • Compliance Management
  • Quality Improvement
  • AAAASF, AAAHC, Joint Commission, CMS regulatory standards

Timeline

Regional Operations Manager

United Digestive
06.2022 - Current

Clinial Director

GI Specialists of Georgia
06.2014 - 06.2022

Endoscopy Charge Nurse

Northside Hospital Cherokee
01.2006 - 04.2022

Staff Nurse, Endoscopy

Naples Community Hopsital
1995.01 - 2005.12

Diploma of Nursing - Nursing

Bronson School of Nursing @ Western Michigan Uni

Sedation Certification

Moderate Sedation Training

SGNA

Society of Gastroenterology Nursing

CASC

Administrator Surgery Center

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Nichole Burke