NICHOLE CLAYTON
Ferndale
Summary
Highly motivated and detail-oriented professional seeking Lab Phlebotomist Trainee Position. Experience in customer service, communication, problem solving, and organization. I have a deep passion for helping people and making connections within the community and would love the opportunity to further that experience working with your company.
Overview
13
13
years of professional experience
Work History
Production Worker
Jack's Allergen Friendly Bakery
02.2024 - Current
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
- Completed all orders within established time frames to support timely deliveries.
- Loaded and unloaded products onto and off delivery trucks to support seamless operations.
Private Nanny
Self Employed
05.2020 - 12.2023
- Helped customers find specific products, answered questions and offered product advice
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Collected payments and provided accurate change
- Answered product questions with up-to-date knowledge of sales and promotions
- Engaged customers in friendly, professional dialogue to determine needs
Sales Associate
Kohl's
09.2019 - 04.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Private Nanny
Self Employed
03.2017 - 01.2020
- Created nurturing, safe environments to promote emotional, social and intellectual growth
- Prepared nutritious meals, cleaned laundry and sanitized play areas
- Followed routines to foster stability and structure in children's lives during parental absences
- Transported children to and from school, extra-curricular activities and playdates
- Monitored playtime to prevent overuse of technology, television, or other influences
- Facilitated safe, caring and warm environment for children to stimulate development
Barista
Cruisin' Coffee
09.2012 - 12.2014
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Maintained calm demeanor during high-volume periods and special events
- Described menu items to customers and suggested products based on stated preferences
- Received and accurately processed customer payments
- Maintained clean and organized workspace, enabling coworkers to locate resources and product
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences
- Addressed and resolved customer concerns to maintain brand loyalty
- Arranged merchandise and built eye-catching displays
Education
High School Diploma -
Bellingham High School
Bellingham, WA01.2012
Whatcom Community College
Bellingham, WA01.2013
Skills
- Customer Service
- Communication
- Organization
- Effective Team Player
- Personable
- Reliable
- Time-management
- Active Listening
- Adaptability
Timeline
Production Worker
Jack's Allergen Friendly Bakery
02.2024 - Current
Private Nanny
Self Employed
05.2020 - 12.2023
Sales Associate
Kohl's
09.2019 - 04.2020
Private Nanny
Self Employed
03.2017 - 01.2020
Barista
Cruisin' Coffee
09.2012 - 12.2014
Whatcom Community College
High School Diploma -
Bellingham High School
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