Nichole Cordova
Blanding,UT
Summary
I am detailed oriented and dedicated to accomplishing the tasks of each day. I am very comfortable in communicating with those I work with and those that come to utilize our services. I have always gained a sense of accomplishment in resolving issues that come up as it ensures success in reaching goals.
Overview
7
7
years of professional experience
Work History
Member Service Representative
Desert Rivers Credit Union
Blanding, UT
03.2022 - Current
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Answered member questions about products and services.
Tech 1
Canyonlands Youth Center
Blanding, UT
02.2021 - Current
- Maintained accurate records of daily activities, progress notes, and incident reports.
- Monitored the physical environment to ensure safety of clients and staff.
Crossing Guard
City of Blanding
Blanding, UT
09.2018 - 05.2019
- Ensured safe passage of pedestrians, bicyclists, and motorists across intersections.
- Monitored traffic flow to ensure compliance with traffic regulations.
- Informed motorists and pedestrians of safety protocols when crossing streets.
Education
Some College (No Degree) - General Studies
BYU-I Online
Boise, IDSome College (No Degree) - General Studies
BYU Pathway
Boise, IDSkills
- Customer Service
- Inbound Call Management
- Product Knowledge
- Cultural Awareness and Sensitivity
- Administrative and Office Support
- Data Entry
Timeline
Member Service Representative
Desert Rivers Credit Union
03.2022 - Current
Tech 1
Canyonlands Youth Center
02.2021 - Current
Crossing Guard
City of Blanding
09.2018 - 05.2019
Some College (No Degree) - General Studies
BYU-I Online
Some College (No Degree) - General Studies
BYU Pathway
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