Summary
Overview
Work History
Skills
References
Timeline
Generic

Nichole Cummings

Phoenix,AZ

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

17
17
years of professional experience

Work History

Cashier

Buffalo Wild Wings
Phoenix, AZ
11.2023 - Current
  • Processed sales transactions to prevent long customer wait times.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained work area and kept cash drawer organized.

Housekeeping Room Attendant

Baker Solar
Phoenix, AZ
09.2022 - Current
  • Changed bed linens and towels, tidied up rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Emptied trash receptacles throughout the property.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.

Cashier

Streets Of New York Pizza
Phoenix, AZ
03.2011 - 03.2012
  • Inspected supplies, equipment, and work areas to ensure conformance to established standards.
  • Resolved customer complaints regarding food quality or service in a professional manner.
  • Scanned items and checked pricing on cash register for accuracy.
  • Built and maintained productive relationships with employees.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Telamarketer

AMR
Phoenix, AZ
03.2009 - 06.2009
  • Resolved customer complaints promptly and professionally while documenting details in CRM system.
  • Assisted in developing new business prospects by following up on leads generated from various sources.
  • Provided product information, answered questions, and offered solutions to customer inquiries.
  • Worked closely with marketing teams to develop effective strategies for increasing customer base.
  • Greeted customers in a friendly, professional manner on the phone.

Cashier

K-Mart Store
Phoenix, AZ
10.2007 - 01.2009
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Skills

  • Cash Handling
  • Customer Service
  • Product Recommendations
  • Returns processing
  • POS Systems
  • Payment Processing
  • Inventory Management
  • Complex Problem-Solving

References

References available upon request.

Timeline

Cashier

Buffalo Wild Wings
11.2023 - Current

Housekeeping Room Attendant

Baker Solar
09.2022 - Current

Cashier

Streets Of New York Pizza
03.2011 - 03.2012

Telamarketer

AMR
03.2009 - 06.2009

Cashier

K-Mart Store
10.2007 - 01.2009

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Nichole Cummings