NICHOLE ERSKINE
Brooklyn,NY
Summary
In an effort to provide supervisors and employees equal access to critical human resources and workplace processes, guidelines, and expectations.
Overview
8
8
years of professional experience
Work History
dispatcher
11.2021 - Current
- Bravo volunteer ambulance
- Answer phone lines
- Understand callers needs and dispatch ambulance as required
- Communicate with FDN operations for hospital status
dispatcher
TOTAL TRANSPORTATION CORP
07.2021 - Current
- Monitoring of route timelines
- Use of mapping and GPS programs
- Ability to re-route vehicles when logistically necessary
- Liaison between staff and regulatory agencies
04.2015 - 12.2019
- Assisstant/customer serivce, MANHATTAN BY SAIL
- Organize and maintain personnel records
- Prepare HR documents, like employment contracts and new hire guides
- Revise employees’ queries about HR-related issues
- Answer inquires about schedules and fares
- Arrange reservations and routing for passengers at request
- Maintain computerized inventory of passenger space available
- Impact the company’s bottom line by problem solving and turning frustrated clients into repeat customers.
Education
ADULT AND CONTINUING
2021
dipolma - undefined
SHEEPSHEAD BAY HIGH SCHOOL
Skills
- MS Office
- Emergency Medical Service
- Cardiopulmonary Resuscitation(CPR)
- Basic Life Support (BLS)
- Data Entry
- Certifications
- Mandated Reporter
- 2019
- NYS BLS Adult and Pediatric Protocol Update
- FEMA IS 800
- FEMA IS 700
- FEMA IS 200
- FEMA IS 100
- FEMA IS 907
- FEMA IS 005
- FEMA IS 906
- EMS Response to COVID Patient Part 1 & Part 2
- Reversing Opioid Overdose
Timeline
dispatcher
11.2021 - Current
dispatcher
TOTAL TRANSPORTATION CORP
07.2021 - Current
04.2015 - 12.2019
ADULT AND CONTINUING
dipolma - undefined
SHEEPSHEAD BAY HIGH SCHOOL