Nichole Gerber
Bothell
Summary
Organized Personal Assistant and Customer Service professional. Familiarity with managing schedules, coordinating events, and handling correspondence. Demonstrated ability to handle multiple tasks, make strategic decisions and maintain confidentiality. Made significant impact by improving office efficiency and excellent customer service both in person and on the phone.
Overview
19
19
years of professional experience
Work History
Personal Assistant to the Owner
Rainbow Towing
Woodinville
03.2018 - 03.2026
- Managed schedules for owner and coordinated appointments efficiently.
- Organized and maintained office files and documents for easy access.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
HR Payroll Specialist
Gerber Towing
Shoreline
01.2015 - 12.2018
- Processed payroll for employees using specialized HR software.
- Maintained accurate employee records and updated personal information regularly.
- Ensured compliance with labor laws and payroll regulations consistently.
Medical Biller
Edmonds Family Medicine
Edmonds
03.2007 - 01.2015
- Processed medical claims for various insurance providers efficiently.
- Verified patient information and insurance eligibility prior to billing.
- Resolved billing discrepancies and communicated with healthcare providers.
Education
Meadowdale High School
Lynnwood, WASkills
- Customer service
- Office administration
- Calendar management
- Document organization
- Appointment coordination
- Data entry
References
References available upon request.
Timeline
Personal Assistant to the Owner
Rainbow Towing
03.2018 - 03.2026
HR Payroll Specialist
Gerber Towing
01.2015 - 12.2018
Medical Biller
Edmonds Family Medicine
03.2007 - 01.2015
Meadowdale High School