Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nichole Haskins

Saranac,MI

Summary

Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Medical Assistant/Surgery Scheduling Coordinator

Orthopaedic Associates Of Michigan
Grand Rapids, MI
10.2015 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.

Medical Assistant

Sparrow Ionia Family Practice
Ionia, MI
01.2010 - 10.2015
  • Obtained patient medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Education

Saranac High School
Saranac, MI

Medical Assistant Certificate -

Everest Institute
Grand Rapids, MI

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • BLS
  • EMR / EHR
  • Direct patient care
  • Medical records management

Certification

  • RMA - Registered Medical Assistant

Timeline

Medical Assistant/Surgery Scheduling Coordinator

Orthopaedic Associates Of Michigan
10.2015 - Current

Medical Assistant

Sparrow Ionia Family Practice
01.2010 - 10.2015

Saranac High School

Medical Assistant Certificate -

Everest Institute

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