Nichole Haskins
Saranac,MI
Summary
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant/Surgery Scheduling Coordinator
Orthopaedic Associates Of Michigan
10.2015 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
Medical Assistant
Sparrow Ionia Family Practice
01.2010 - 10.2015
- Obtained patient medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
Saranac High School
Saranac, MIMedical Assistant Certificate -
Everest Institute
Grand Rapids, MISkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- BLS
- EMR / EHR
- Direct patient care
- Medical records management
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant/Surgery Scheduling Coordinator
Orthopaedic Associates Of Michigan
10.2015 - Current
Medical Assistant
Sparrow Ionia Family Practice
01.2010 - 10.2015
Saranac High School
Medical Assistant Certificate -
Everest Institute
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