NICHOLE KELLEY
TAYLORS,SC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
SUPERVISOR, HEALTH INFORMATION
Prisma Health
08.2015 - Current
- Work closely with EPIC HIM to successfully complete Go Live projects for bringing up new hospitals with Solarity and OnBase
- Train and organize newly obtained facilities with scanning/imaging departments that are transitioning to EPIC, OnBase and Solarity
- Proven success with Solarity by implementing specific workflow, data analysis, and design techniques; including needs, assessment, planning, and gap analysis
- Create training guides/tip sheets and suggest workflows based on departmental/facility needs used by the organization
- Work with Solarity “Model Build” to create rules for hospital and physician practice documents that recognize doc types and provide consistent indexing practices to ensure the integrity of the medical record
- Ensure that information contained in the record is complete, accurate, and only available to authorized personnel
- Communicate with management within all clinical departments to ensure proper documentation follows all HIPAA and JACHO regulations
- Work closely with other management within HIM (coding, analysis, and ROI) to determine workflows that will result in quick and efficient billing
- Collaborate with OnBase administrators to set up workflows for the imaging department to ensure that specific documents are online and available to HIM coders and deficiency analysts to process quickly at all facilities and Community Connect hospitals
- Assisted in achieving HIMSS 7 by ensuring that all clinically relevant documentation is online for review within 24 hours organizationally wide
- Implemented new standards for scanning patient discharges by decreasing the turnaround time of scanned charts from 48 to 24 hours; resulting in an earlier and a more efficient billing process prior to HIMSS 7
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
SUPERVISOR
Information Technology Services
09.2001 - 07.2011
- Processed requests for Liberty Life Insurance-included scanning paper files, microfilm, and microfiche
- Organized staff scheduling based on departmental needs to ensure that all requests were processed with 24 hours
- Worked closely with HR managers from Bosch to image all employee files on a monthly basis
- Organized daily pickups from customers
Education
Associate of Applied Science - Health Infomation Management
Greenville Technical College
Greenville, SC08.2023
Associate of Applied Science - Administrative Office Technology
Greenville Technical College
Greenville, SC05.2010
Skills
- Organizational Goal Development
- Performance Improvement
- Patient Data Management Systems
- Workflow Processes
- HIPAA Requirements
- Implementation Support
- Electronic Health Records Systems
- Form Reviewing
- Instructional Materials Development
Certification
7/2023
Registered Health Information Technician
Timeline
SUPERVISOR, HEALTH INFORMATION
Prisma Health
08.2015 - Current
SUPERVISOR
Information Technology Services
09.2001 - 07.2011
Associate of Applied Science - Health Infomation Management
Greenville Technical College
Associate of Applied Science - Administrative Office Technology
Greenville Technical College
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