Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nichole Lord

Summary

Highly experienced and compassion-driven professional with a robust background in the intake process and business development, seeking to leverage my confidential interview experience to support Civil Justice's ambitious legal goals. I bring a mix of private sector and nonprofit work, along with a strident commitment to social change.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Director of Affiliate Marketing

Innovate MR
10.2020 - 04.2022
  • Managed affiliate program operations for customer acquisition aligning growth with business objectives
  • Developed strategic plans that increased market research panel recruitment by over 200%, demonstrating proficiency in complex task execution
  • Conducted regular research and analysis of relevant metrics for better problem-solving and goal attainment.

Director of Business Development

Leafwire
01.2019 - 08.2019
  • Established business development strategies based on company targets to increase advertising sales reflecting an ability to manage revenue streams effectively
  • Created CRM database for tracking sales goals enhancing operational efficiency showcasing expertise in maintaining accurate databases.

Donor Coordinator & Intake Specialist

St. Francis Center
01.2013 - 10.2018
  • Served as initial point of contact for individuals seeking referrals to services
  • Conducted confidential Intake interviews and problem-solving in real-time to provide referrals to community services while working with people on a wide spectrum of differences
  • Conscientiously determined priority of services on a case-by-case basis
  • Remained up to date on HMIS data security and privacy issues, as well as updates to social services
  • Assisted Development staff with administrative tasks, including mailings, generating custom reports, and tracking event registrations
  • Managed fundraising database while processing donor contributions, pledges, planned-giving, and regularly generating BI reporting for the finance team.

Director of Panel Development

CINT AB Stockholm
01.2011 - 10.2013
  • Led North America, EU, LatAm business development initiatives increasing partner acquisition exponentially, becoming the top-performing leader in our development group.

Director Product Market Research Specialist

Adperio Inc
03.2002 - 01.2011
  • Created a market research panel adding more than $2M in annual revenue exhibiting strong project management skills and creativity.

Education

Bachelor of Arts in Journalism -

Indiana University Bloomington

Skills

  • Intake Interview Skills and Program Referral
  • Data and Financial Confidentiality
  • Google Workspace and MS Office
  • Business Development Reports and Audits
  • Excellent Customer Service Skills
  • Remote Work Proficiency
  • Team-Building and Emotional Intelligence

Accomplishments

Certified in Mental Health First Aid

Certified Proofreader

Certification

  • Certified Proofreader
  • Mental Health First Aid

Timeline

Director of Affiliate Marketing

Innovate MR
10.2020 - 04.2022

Director of Business Development

Leafwire
01.2019 - 08.2019

Donor Coordinator & Intake Specialist

St. Francis Center
01.2013 - 10.2018

Director of Panel Development

CINT AB Stockholm
01.2011 - 10.2013

Director Product Market Research Specialist

Adperio Inc
03.2002 - 01.2011

Bachelor of Arts in Journalism -

Indiana University Bloomington
Nichole Lord