Summary
Overview
Work History
Education
Skills
Timeline
background-images

Nichole Nielson

Louisville,OH

Summary

Dynamic and results-driven professional with experience at Pumpkin Pet Insurance, excelling in claims evaluation and compliance. Proven track record in critical thinking and claims investigation, consistently achieving high-quality outcomes. Highly motivated to enhance client satisfaction through effective communication and personalized service, leveraging a strong background in insurance and veterinary care.

Overview

4
4
years of professional experience

Work History

Claims Adjuster Associate

Pumpkin Pet Insurance
07.2024 - Current
  • Evaluate pet insurance claims to ensure compliance with policy guidelines and coverage stipulations.
  • Process claims timely and efficiently, meeting/exceeding productions goals while keeping QA score above 98%
  • Assess documentation for completeness, identifying discrepancies to expedite resolution processes.

Insurance Agent

State Farm
07.2023 - 07.2024
  • Built strong client relationships through personalized insurance consultations.
  • Evaluated clients' insurance needs and recommended appropriate coverage options.
  • Processed policy applications and renewals efficiently, ensuring compliance with regulatory standards.
  • Educated clients on policy features and benefits to enhance understanding and satisfaction.

Licensed Veterinary Technician

Animal Intermediate Care
06.2022 - 07.2023
  • Ensured optimal patient health through effective medication administration and care.
  • Monitored anesthetized animals' vital signs, promptly reporting any abnormalities.
  • Educated pet owners on post-operative care, enhancing overall client satisfaction.
  • Trained new technicians on best practices, fostering a knowledgeable team environment.
  • Assisted critically ill patients by ensuring timely medication and treatment administration.

Education

Associate of Science - Veterinary Science

Medaille College Rochester
Rochester, NY
04-2017

High School Diploma -

Red Jacket
Manchester, NY
06-2012

Skills

  • Critical thinking
  • Claims investigation
  • Active listening
  • Highly motivated

Timeline

Claims Adjuster Associate

Pumpkin Pet Insurance
07.2024 - Current

Insurance Agent

State Farm
07.2023 - 07.2024

Licensed Veterinary Technician

Animal Intermediate Care
06.2022 - 07.2023

Associate of Science - Veterinary Science

Medaille College Rochester

High School Diploma -

Red Jacket
Nichole Nielson