NICHOLE PORTILLO
Fresno,TX
Overview
4
4
years of professional experience
Work History
Pro Services Cashier
Home Depot
Pearland, Texas
03.2024 - Current
- Assisted professional customers in completing purchases quickly and accurately, ensuring a friendly and efficient checkout experience.
- Managed invoices for contractors, applied tax exemptions, and resolved pricing or account-related questions to enhance customer satisfaction.
- Coordinated special orders, processed returns, and collaborated with sales and services staff to effectively meet customer needs.
Salon Receptionist
JCPenney Salon
Katy, Texas
05.2023 - 11.2024
- Greeted guests, answered calls, scheduled appointments, and provided excellent customer service while maintaining a professional and welcoming front desk environment, and supporting retail sales.
- Promoted the salon brand, and assisted stylists with client communications and inventory management to support smooth operations.
- Respond to clients by addressing inquiries, expressing service options clearly, and performing daily front desk operations efficiently.
Front End Associate
Walmart
Houston, Texas
01.2022 - 03.2023
- Assisted with locating products, provided knowledgeable recommendations, and maintained an organized front-end area to enhance the customer experience.
- Coordinated with sales associates to manage queue lines and minimize wait times.
- Managed customer transactions and returns guaranteeing compliance with accurate procedures.
Education
High School Diploma -
Margaret Long Wisdom High School
Skills
- Strong communication
- Invoice management
- Data Entry
- Attention to detail
- Microsoft Office
- Customer Service
- Front desk operations
- Administrative support
Timeline
Pro Services Cashier
Home Depot
03.2024 - Current
Salon Receptionist
JCPenney Salon
05.2023 - 11.2024
Front End Associate
Walmart
01.2022 - 03.2023
High School Diploma -
Margaret Long Wisdom High School