Nichole Rappa
Johnston,RI
Summary
Energetic, goal driven, well-organized and meticulous health and wellness coach, medical executive/assistant, with experience supporting many specialists and physicians in busy medical office's and urgent care facility. Expertise includes doing nutritional counseling and helping clients reach their health and wellness goals, putting together individual meal plans, taking manual vitals, vitamin injections, testing UA's, doing strep/flu tests, getting benefit breakdowns and data entry. Highly-organized with talent for multitasking using superior time management and decision-making abilities. Works great with colleagues and maintains strong patient relations.
Overview
18
18
years of professional experience
Work History
Health and Wellness Coach/Medical Assistant
Oceanside Medical Esthetics and Wellness
Warwick, RI
03.2023 - Current
- Assessed clients' health and wellness needs by conducting comprehensive interviews and assessments.
- Developed individualized nutrition plans tailored to each client's specific goals, lifestyle and dietary preferences.
- Provided education on healthy eating habits, meal planning, and physical activity.
- Delivered effective one-on-one coaching sessions to help motivate clients toward their health objectives.
- Crafted health education program content and materials.
- Built strong and lasting relationships with clients through active listening.
- Coached individuals on healthy life choices to improve well-being.
- Screened clients every month to check physical information such as BMI, pulse and blood pressure.
- Performed a Styku report for weight-loss clients every 3 months.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs requested by the physician.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
MA Clinical Instructor
Community College of RI
Lincoln, RI
09.2022 - Current
- Provided students with hands-on demonstrations including:
- Safety and Infection Control (handwashing, PPE, Disinfecting and sanitizing equipment)
- Procedure Skills (Body Measurements, positioning patients, coaching patients using mobile devices)
- Urinary Testing
- Cardiac and Respiratory Skills (chest pain, ECG, COPD nebulizer, asthma peak flow meter)
- Vital Signs
- Rooming Patients
- Immunizations (drawing up and Injection)
- Blood Collection
- Color Blindness and Visual Acuity
- OB/GYN Set Up
- Assessed students' knowledge and skills through assignments and hands on skills exams.
- Partnered with other instructors to share best practices for optimized student learning.
Medical Assistant/Executive Assistant
Lifestyle Medicine
Johnston, RI
08.2021 - 02.2023
- Scheduled appointments for patients via phone and in person.
- Interviewed and engaged patients to obtain nutrition journal
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside EKG and lab records into patient charts.
- Documented notes during patient visits.
- Measured vital signs and took medical histories to prepare patients for nutritional counseling.
- Verified insurance coverage and obtained preauthorizations.
- Nutritional counseling via in person and over the phone
- drawing up and injecting vitamins B1, B6 and B12
Medical Executive Assistant
Garden City Treatment Center
Cranston , RI
08.2007 - 04.2009
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Adhered to all HIPAA requirements to safeguard patient confidentiality.
- Transcribed physicians' notes and entered data into electronic chart management software.
- Communicated with patients to gather intake data and verify chart information.
- Entered patient information into system, including insurance, demographics and health history.
- Processed patient payments and scanned identification and insurance cards.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Education
Certified Health And Wellness Coach - Foods, Nutrition, and Wellness Studies
Institute For Integrative Nutrition
Online, Cohort-based12-2023
Medical Executive
Gibbs College
Cranston, RI12.2005
High School Diploma -
Pilgrim High School
Warwick, RI06.2003
Some College (No Degree) - Surgical Technology
New England Institute of Technology
East Greenwich, RISome College (No Degree) - Nursing
Saint Josephs School of Nursing
North Providence, RISkills
- Reliable and Responsible
- Goal Minded
- Decision Making
- Honest and Ethical
- Detail-Oriented
- Team Leadership
- Time Management
- Work Prioritization
- Taking Client Histories
- Problem Solving
- Medical Report Preparation
- Administrative Tasks
- Medical Charting
- Collaboration and Teamwork
- Payment Scheduling and Collection
- Data Entry
- Patient Interviews
- Insurance Forms
- Insurance Authorizations
- Cash Handling
- HIPAA Compliance
- Inventory and supply management
- Charting expertise
- Understands medical procedures
- Using a scale/tanita scale
- EKG set up and monitoring
- Calm and level-headed under duress
- performing Styku report
- Preparing specimens and samples
- Diet and activity discussions
- Weight management
- Behavior Modification
- Progress Monitoring
- Health coaching
- Personalized coaching
- Active Listening
- Interpersonal Skills
- Professionalism
- Adaptability
Timeline
Health and Wellness Coach/Medical Assistant
Oceanside Medical Esthetics and Wellness
03.2023 - Current
MA Clinical Instructor
Community College of RI
09.2022 - Current
Medical Assistant/Executive Assistant
Lifestyle Medicine
08.2021 - 02.2023
Medical Executive Assistant
Garden City Treatment Center
08.2007 - 04.2009
Certified Health And Wellness Coach - Foods, Nutrition, and Wellness Studies
Institute For Integrative Nutrition
Medical Executive
Gibbs College
High School Diploma -
Pilgrim High School
Some College (No Degree) - Surgical Technology
New England Institute of Technology
Some College (No Degree) - Nursing
Saint Josephs School of Nursing