Nichole Reiff
Rock Island,IL
Summary
Seasoned Restaurant Owner with strong background in food service management and operations. Experience includes overseeing all aspects of restaurant performance, from staff recruitment and training to budgeting and financial management. Strengths lie in leadership, problem-solving, customer relationship building, and strategic planning. Previous work led to improved team efficiency, increased customer satisfaction rates and consistently profitable operations.
Overview
16
16
years of professional experience
Work History
Restaurant Owner
Rudys Tacos
East Moline, IL
10.2010 - 04.2026
- Coordinated catering services when requested by customers .
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Oversaw food preparation, production and presentation according to quality standards.
- Analyzed financial reports to identify areas of improvement or cost savings opportunities.
- Performed regular inspections of kitchen facilities to ensure cleanliness, safety requirements are met as well as adherence to health codes, regulations set by state, local government agencies .
- Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Managed food preparation, guest interaction, quality control and customer relations.
- Delegated work to staff, setting priorities and goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Rock Island High School
Rock Island, IL06-2003
Skills
- Menu development
- Customer engagement
- Online ordering management
- POS system operation
- Inventory management
- Employee scheduling
- Food presentation
- Vendor engagement
- Staff hiring
- Staff management
Timeline
Restaurant Owner
Rudys Tacos
10.2010 - 04.2026
High School Diploma -
Rock Island High School