Nichole Sandoval
Granbury,TX
Summary
I am a hard worker. I have experience in the law enforcement and also in sales. I am always on time and will stay if needed. Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
12
12
years of professional experience
Work History
Sales Associate
Wal-Mart Supercenter
02.2017 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Package Handler
Buck Knives
04.2015 - 11.2016
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Removed debris and hazardous materials from packing area to avoid contamination.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Handled inventory control and cycle counting procedures.
Sales Associate
Wal-Mart Supercenter
12.2010 - 03.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
Education
No Degree - Law Enforcement
South Plains College
Levelland, TX03.1994
High School Diploma -
Levelland High School
Levelland, TX06.1992
Skills
- Excellent People Skills
- Cash Register Operation
- Dispute Mediation
- Multitasking Strengths
- Verbal Communication
- Money Handling
- Stocking and Replenishing
- Cash Handling Accuracy
- Customer Service
- Key Account Generation
- Adapt to Diverse Groups
- Retail Loss Prevention
- Inventory Tracking
- Listening Skills
- Reading Comprehension Skills
- Meeting Deadlines
Timeline
Sales Associate
Wal-Mart Supercenter
02.2017 - Current
Package Handler
Buck Knives
04.2015 - 11.2016
Sales Associate
Wal-Mart Supercenter
12.2010 - 03.2014
No Degree - Law Enforcement
South Plains College
High School Diploma -
Levelland High School
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