Nichole Schmidt
Cherry Hill
Summary
Detail-oriented Direct Care Worker supports daily living activities and provides transportation to enhance client well-being. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion.
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Overview
1
1
year of professional experience
Work History
Direct Support Professional
Bancroft
Mount Laurel
12.2024 - Current
- Adhered strictly to HIPAA regulations regarding confidentiality of client information at all times.
- Monitored financial benefits received by clients in order to verify accuracy of payments and eligibility requirements.
- Provided crisis intervention services to clients in urgent need.
- Built trust and rapport with clients to facilitate effective support.
- Participated in multidisciplinary teams to review and plan client care.
- Collaborated with clients to set realistic goals and timelines for achieving them.
- Acted as role model for clients by exhibiting positive behaviors.
- Assisted individuals in development of social skills to become integrated in community.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
CSA
Petsmart
11.2023 - 12.2024
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Operated cash register to process sales transactions accurately and efficiently.
- Contacted customers about potential service upgrades, new services and account changes.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Education
Associate of Arts - Psychology
Camden County College
Blackwood, NJ06-2024
Bachelor of Arts - Social Work
Rutgers School of Social Work
Camden, NJSkills
- Crisis intervention
- Client advocacy
- Goal setting
- Case management
Timeline
Direct Support Professional
Bancroft
12.2024 - Current
CSA
Petsmart
11.2023 - 12.2024
Associate of Arts - Psychology
Camden County College
Bachelor of Arts - Social Work
Rutgers School of Social Work