Nichole Werner
Fullerton,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Orange Dermatology and Laser Center
10.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
Room Service Supervisor
Disneyland Resort Hotels
03.2011 - 12.2020
- Handled escalated guest issues professionally, working towards swift resolutions that satisfied all parties involved.
- Maximized team efficiency by delegating tasks according to individual strengths and capabilities.
- Provided clear direction and guidance to team members, fostering a positive work environment conducive to growth and development.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Education
Medical Assistant Certification - Anatomy, Physiology And Medical Terminology
North Orange County Regional Occupational Program
Anaheim, CA07.2021
Certification - Venipuncture
Phlebotomy Training Specialist
Artesia, CA01.2021
Skills
- HIPAA Compliance
- Patient Scheduling
- EMR / EHR
- Clinical Documentation
- Phlebotomy Techniques
- Appointment Setting
- Equipment Sterilization
- Scribe
Timeline
Medical Assistant
Orange Dermatology and Laser Center
10.2021 - Current
Room Service Supervisor
Disneyland Resort Hotels
03.2011 - 12.2020
Medical Assistant Certification - Anatomy, Physiology And Medical Terminology
North Orange County Regional Occupational Program
Certification - Venipuncture
Phlebotomy Training Specialist
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