NICHOLE WORTH
Port Deposit,MD
Summary
Hardworking, reliable employee enthusiastic about learning the Personal Lines Direct Insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong customer service skills, relationship-building and problem-solving abilities.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Talkin' Chalk Decor & Gifts
02.2016 - 01.2023
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image.
- Developed business plan, processes and procedures to provide superior products to customers.
- Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
- Represented organization at industry conferenced and events.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed day-to-day business operations.
- Increased sales by 20% three consecutive years
- Fostered strong professional network and partnership building skills to connect with quality leads
Realtor
Long & Foster Real Estate Inc.
04.2007 - 04.2015
- Negotiated, facilitated, and managed real estate transactions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
- Presented purchase offers to sellers for consideration.
- Compared recently sold area properties to determine competitive market prices.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Maintained connections with clients to encourage repeat business and referrals.
Education
High School Diploma -
North East High School
North East, MD05.1990
No Degree - Maryland Real Estate Sales License
Long & Foster School of Real Estate
Bel Air, United States03.2007
Skills
- Customer Service
- Direct Sales
- Quality Control
- Order Processing
- Customer Relationship Management (CRM)
- Adaptability and Flexibility
- Analytical Skills
- Excellent Communication
- Business Development
- Remote Office Availability
- Issue and Complaint Resolution
- Needs Assessment
Timeline
Owner/Operator
Talkin' Chalk Decor & Gifts
02.2016 - 01.2023
Realtor
Long & Foster Real Estate Inc.
04.2007 - 04.2015
High School Diploma -
North East High School
No Degree - Maryland Real Estate Sales License
Long & Foster School of Real Estate
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