Nicholette Freeman

Provided service and assistance to residents in the facility. Ensuring all meals were provided on time and fit their diets. Assisted residents to their assigned rooms after meals times. Assisting in activities and communicating with the residents while keeping dining area ready for service

• Delivered meals to residents promptly, enhancing overall dining experience.
• Collaborated with kitchen team to restock supplies and maintain inventory levels effectively.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
• Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.

Enhanced guest satisfaction by effectively addressing their needs and providing attentive service. Improved response times in handling phone queries and to-go orders, leading to increased customer satisfaction. Ensured accurate financial operations through precise cash handling and transaction processing.

• Maintained cleanliness and organization of dining area, enhancing overall restaurant ambiance.
• Handled cash transactions and processed payments efficiently at point of sale system.
• Resolved customer inquiries and complaints promptly, fostering repeat business.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.