Nicholette Osterberg
Westerville
Summary
Dynamic and versatile professional with a proven track record in sales, customer communications, and childcare. Skilled in building strong client relationships, delivering personalized consultations, and managing inventory in fast-paced retail environments. CPR certified and highly organized, with a sales-driven mindset and a commitment to providing exceptional service and support.
Overview
5
5
years of professional experience
Work History
Multi-Brand Sales Specialist
Coty Brands
11.2022 - Current
- Promoted and sold Coty’s portfolio of beauty and fragrance products across retail and direct-to-consumer channels, consistently exceeding monthly sales targets
- Built and maintained strong relationships with key retail partners, enhancing Coty’s brand presence and shelf visibility
- Delivered product knowledge training and demonstrations to retail staff and customers, increasing product understanding and boosting conversion rates
- Managed inventory levels and coordinated product deliveries to ensure optimal stock availability during peak sales periods
Private Nanny
Private Care
06.2023 - Current
- Supervised daily activities and routines, ensuring safe and nurturing environment for children.
- Organized playdates and outings, enhancing social interaction and outdoor experiences for children.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Freelancer
Chanel
10.2023 - 12.2024
- Delivered personalized customer consultations on Chanel perfume collections, enhancing client satisfaction and boosting repeat sales
- Managed inventory and logistics for limited edition Chanel perfume releases, ensuring timely availability and premium customer experience
- Collaborated with retail partners to organize exclusive promotional events and pop-ups, increasing foot traffic and direct sales
- Provided expert advice on scent layering and product pairing, helping customers find signature fragrances that align with their personal brand
- Conducted market research to inform project direction based on industry trends.
Daycare Teacher
Summit Country Day School
03.2025 - 08.2025
- Developed and implemented engaging lesson games tailored to diverse learning styles.
- Supervised daily activities to ensure safety and engagement for all children.
- Collaborated with parents to discuss children's progress and address concerns.
- Maintained cleanliness and organization of play areas and educational materials
- Enhanced communication strategies between staff, parents, and children for better interaction.
- Trained new staff on operational procedures and safety protocols.
Hostess/Server Assistant
Bonefish Grill
07.2020 - 07.2024
- Greeted and seated guests promptly, ensuring positive first impressions.
- Communicated effectively with kitchen and serving staff to enhance guest experience.
- Learned menu items comprehensively to provide accurate information to guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Criminal Justice
University of Cincinnati
Cincinnati, OH08-2026
High School Diploma -
Westerville North High School
Westerville, OH05-2022
Skills
- Strong Interpersonal & Client communication
- Customer Consultations Expert
- Brand Leader
- Sales-driven mindset with upselling & cross-selling techniques
- Product knowledge across luxury & mass-market brands
- Stock Management and Display setup
- Strong multitasking and organizational abilities
- Childcare Specialist
- CPR and First Aid certified
Timeline
Daycare Teacher
Summit Country Day School
03.2025 - 08.2025
Freelancer
Chanel
10.2023 - 12.2024
Private Nanny
Private Care
06.2023 - Current
Multi-Brand Sales Specialist
Coty Brands
11.2022 - Current
Hostess/Server Assistant
Bonefish Grill
07.2020 - 07.2024
Bachelor of Science - Criminal Justice
University of Cincinnati
High School Diploma -
Westerville North High School
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