Nicholis Combs
Dallas
Summary
With 9+ years of proven experience as a healthcare and business professional, providing customer and patient satisfaction services for several different companies. I am confident that I will make an immediate contribution to your company and team. I have demonstrated the ability to effectively handle situations and inquiries while working within policy, procedures, and standards. You will find that I am detail-oriented and able to analyze, prioritize, and resolve client requests quickly and effectively, while possessing excellent communication skills, both oral and written. A dedicated service advocate excelling in data entry, problem resolution, escalations, and de-escalations while having the proven ability to build rapport and understand consumer needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr. Executive Assistant
Benny Hinn Ministries
Grapevine
03.2022 - Current
- Organized meetings and conference calls for the CEO and ensured all necessary materials were prepared in advance.
- Provided support to other executives within the organization as required.
- Researched industry trends and developments to provide informed recommendations to the CEO.
- Responded promptly to inquiries from internal staff members regarding any issues related to their roles or responsibilities.
- Streamlined processes related to onboarding new employees into executive positions.
- Organized board meetings, including agendas and supporting materials.
- Prepared and distributed executive correspondence and reports.
- Facilitated communication between the CEO and internal teams.
- Maintained confidential files and sensitive information securely.
- Streamlined office procedures to improve efficiency in daily operations.
- Drafted official correspondence on behalf of the CEO in accordance with company policies.
- Created agendas for senior management meetings and took minutes during those meetings.
- Assist in the preparation of budgets.
Executive Assistant
BayMark Health Services
Lewisville
02.2020 - 03.2022
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Managed and tracked expenses to meet the company budget requirements.
- Assisted in organizing company events and conferences to enhance team collaboration.
- Managed confidential correspondence and maintained sensitive files with discretion.
- Developed and maintained filing systems to ensure efficient document retrieval.
- Liaised with clients and vendors to facilitate communication and resolve inquiries promptly.
- Streamlined office processes by implementing new administrative procedures efficiently.
- Provided support for project management tasks, ensuring timely completion of deliverables.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
Executive Assistant to VP of Operations
Exceptional Healthcare & Hospitals
Dallas
09.2018 - 02.2020
- Maintained confidential files and documents in compliance with healthcare regulations.
- Assisted in budget tracking and expense reporting for departmental projects.
- Developed office procedures to enhance workflow and improve team collaboration.
- Supported communication between the COO and internal/external stakeholders effectively.
- Organized company events, ensuring logistics aligned with executive expectations.
- Organized data into meaningful charts or graphs using Excel spreadsheets when requested by the COO.
- Created agendas for weekly staff meetings held by the COO, ensured that topics discussed were followed up on in a timely manner.
- Monitored deadlines set by the COO for various projects or initiatives and provided reminders if necessary.
- Attended business meetings and conferences with the COO, as required, to take notes or provide assistance.
- Compiled confidential information into organized folders for easy access by the COO when needed.
- Collaborated with other departments on tasks related to the COO's office operations such as budgeting, staffing needs.
- Facilitated communication between internal teams working on projects assigned by the COO.
Administrative Assistant
Medical City Arlington
Arlington
06.2016 - 08.2018
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Prepared and organized documents for meetings, ensuring efficient information flow.
- Implemented filing systems to improve document retrieval and organization efficiency.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Facilitated communication between different departments within the organization.
- Conducted research on various topics as requested by management.
- Compiled data from various sources into organized reports for review by management team.
Education
Certification - Diversity Consultant
Post University
Waterbury, CT10-2023
Certification - Human Resources Management
Post University
Waterbury, CT10-2023
Certification - Professional Certified Life Coach
International Assoc. of Professions Career College
Canada03-2023
Associate of Applied Science - Health And Medical Administrative Services
The College of Health Care Professions
TX06-2021
Associate of Applied Science - Medical Billing And Coding
Peloton College
Dallas, TX03-2019
Bachelor of Science - Healthcare Administration
The College of Health Care Professions
TXSkills
- Notary Public of TX
- HR Management
- Risk management
- Healthcare Management
- Privacy law, Compliance, Protection, and Regulation
- Report Preparation
- Project Management
- Quality Management
- Healthcare Analysis
- Leadership Development
- Staff Training and Development
- Strategic Planning
Certification
- Notary Public of TX
- Medical Biller and Coder
- Diversity Consultant
- HR Management
- Professional Certified Life Coach
Accomplishments
National Young Scholar Program of the United States:
This was a program that recognized and supported exceptional young students in the United States who possessed a high level of intellect. This program provided mentorship, scholarships, and networking opportunities for gifted and highly talented youth students while accelerating their intellectual development across the United States.
Timeline
Sr. Executive Assistant
Benny Hinn Ministries
03.2022 - Current
Executive Assistant
BayMark Health Services
02.2020 - 03.2022
Executive Assistant to VP of Operations
Exceptional Healthcare & Hospitals
09.2018 - 02.2020
Administrative Assistant
Medical City Arlington
06.2016 - 08.2018
Certification - Diversity Consultant
Post University
Certification - Human Resources Management
Post University
Certification - Professional Certified Life Coach
International Assoc. of Professions Career College
Associate of Applied Science - Health And Medical Administrative Services
The College of Health Care Professions
Associate of Applied Science - Medical Billing And Coding
Peloton College
Bachelor of Science - Healthcare Administration
The College of Health Care Professions