Nick Campos
Oswego,United States
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
4
4
years of professional experience
Work History
Front of House Manager
Craft'd
Yorkville, IL
03.2023 - Current
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Actively performing maintenance on all digital platforms including POS systems, routers and modems, and TV systems.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
Restaurant Manager
Roadhouse Bar and Grill
Yorkville/Oswego/Lombard, IL
01.2020 - 03.2023
- Manage and train 70 employees between multiple locations
- Event Coordinator
- Computer hardware and software installation
- POS Literacy
- Menu Creation
- Roadhouse Thunder Music Festival- 1000+ attendance music festival hosted annually with 7-10 bands over 2-3 days.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Bar Manager and Lane Technician
Pinz Entertainment Center and Bowling
Yorkville
01.2020 - 03.2022
- Bar Manager- Keep up with inventory and product orders, scheduling, and menu creation
- Lane Technician- Troubleshoot mechanical issues with bowling alley
- Bartender- Serve upwards of 400 customers on a nightly basis and make drinks for servers
- Barback- Assist bar staff to ensure maximum productivity and sales.
Education
Certificate - Technical Support Fundamentals
Google
08.2023
High School Diploma -
Yorkville High School
Yorkville, IL05.2018
Skills
- Leadership
- Team Skills
- Conflict Resolution
- Computer Hardware and Software
- POS Systems Operations
- Service Prioritization
Accomplishments
- Leadership Certificate through UIUC, 9/2018-5/2019, Attended and completed extra courses in leadership training, focusing on different relations and communication styles.
- Manager of 3 Restaurant Locations, 1/22-3/23, Traveled between locations to ensure quality and consistency of products. Trained new management.
Projects
Roadhouse Lombard Build, 03/2022, 09/2022, Installation of kitchen, including appliances, plumbing, gas, and ventilation.
Installation of computer systems. Wiring from server room throughout building. Creating and optimizing software through Toast POS.
Developing Floor plan and Table Layout for efficient service.
Hiring and Training both front and back of house staff.
Hobbies And Interests
- Music
- Technology
- Automotives
- Competitive Sports
Social Media
instagram.com/@Nick_Campos0
Timeline
Front of House Manager
Craft'd
03.2023 - Current
Restaurant Manager
Roadhouse Bar and Grill
01.2020 - 03.2023
Bar Manager and Lane Technician
Pinz Entertainment Center and Bowling
01.2020 - 03.2022
Certificate - Technical Support Fundamentals
Google
High School Diploma -
Yorkville High School
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