High-energy waiter skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Turning Point
Toms River, NJ
09.2023 - Current
Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Set up tables in between patrons to reduce wait times.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Restaurant Waiter
Red Lobster
Toms River, NJ
01.2023 - 08.2023
Operated POS terminals to input orders, split bills and calculate totals.
Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
Took accurate food and drink orders, using a POS ordering software system.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Presented menus to patrons, answered questions about menu items and made recommendations.