Nick Guerra
Phoenix,AZ
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, ability to adapt in any environment, exceptional interpersonal skills.
Overview
12
12
years of professional experience
Work History
Retail Store Manager
T-Mobile
11.2015 - Current
- Monitor store performance metrics, including sales, profitability and customer service ratings.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- 10 years of management in the wireless industry.
Retail Store Manager
Verizon Wireless
08.2013 - 11.2015
- Assisted customers in selecting wireless plans for their needs.
- Maintained knowledge of current promotions, product launches, and plan pricing.
- Conducted training for staff members on use of wireless products.
Sales Associate
Kia Motors
09.2012 - 10.2013
- Demonstrated car features and explained benefits to potential buyers.
- Negotiated prices with customers to reach agreeable sales terms.
- Conducted test drives with prospective buyers to demonstrate vehicle performance.
Education
High School Diploma -
Pacifica High School
Oxnard, CA05.2011
Skills
- Leadership
- Sales Growth
- Staff Management
- Retail Operations
Timeline
Retail Store Manager
T-Mobile
11.2015 - Current
Retail Store Manager
Verizon Wireless
08.2013 - 11.2015
Sales Associate
Kia Motors
09.2012 - 10.2013
High School Diploma -
Pacifica High School
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