Nicholas Holloman
Hoover
Summary
Sales and operations leader with 20 years of experience in high-value, relationship-driven environments, including 12+ years in sales leadership roles. Proven record of leading teams, managing complex operations, and driving consistent performance across revenue, margin, and customer experience. Effective at translating strategy into execution in high-accountability settings.
Overview
11
11
years of professional experience
Work History
Sales & Operations Manager
Mercedes-Benz of Birmingham
Birmingham
07.2018 - 01.2026
- Oversee pricing strategy, inventory planning, and transaction approvals to support profitability
- Streamlined sales processes to enhance operational efficiency in luxury automotive environment.
- Developed reporting tools to track performance metrics and sales forecasts effectively.
- Supervised the onboarding process for new hires, ensuring compliance with company standards.
- Developed strategies to improve customer service, increase sales efficiency, and maximize profits.
- Analyzed customer data to identify trends and opportunities for sales growth.
- Managed daily operations of the sales team including hiring, training, and performance evaluations.
- Maintained current knowledge of technology used in the field of Sales Operations Management.
General Manager
BirmimghamBroker
Birmingham
03.2015 - 07.2018
- Oversaw budget management and resource allocation for operational efficiency.
- Implemented process improvements to streamline operations and reduce costs.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Education
High School Diploma -
Thompson High School
Alabaster, AL06-1996
Skills
- Team development and performance management
- Client relationship and retention strategy
- Negotiation and deal structuring
- Inventory management
- Customer relationship management
- Performance analysis
- Team leadership
- Effective communication
- Problem solving
- CRM, forecasting, and reporting
- Sales technology
- Sales analytics
Earlier Career Experience
Senior sales and management roles in relationship-driven environments with progressive responsibility and consistent performance. Built long-term client relationships and repeat business through trust-based selling.
References
References available upon request.
Timeline
Sales & Operations Manager
Mercedes-Benz of Birmingham
07.2018 - 01.2026
General Manager
BirmimghamBroker
03.2015 - 07.2018
High School Diploma -
Thompson High School