Nick Khanian
Las Vegas
Summary
Dynamic manager with 19 years of extensive experience in the restaurant industry, successfully opening and operating establishments across the United States and internationally. Expertise encompasses a diverse range of environments, including catering, fast food, fast casual, high-volume operations, nightclubs, and bars. Proven ability to effectively manage staff levels ranging from 15 to 50 while ensuring compliance with safety standards. Certified in safe food handling and trained in alcohol awareness, as well as workplace bullying and harassment resolution strategies.
Overview
19
19
years of professional experience
Work History
Owner
HK Restaurant Services
07.2024 - Current
- Restored kitchen operations for local restaurants through effective budget management. Developed detailed cost budgets to enhance financial stability. Created precise price sheets for each menu item, ensuring accuracy down to the cent.
- detailed cost guide on all items acquired for optimized food expenses and menu creation.
- Established standards for kitchen workers encompassing employee handbooks, recipe books, and visual training guides.
- Established health department compliance standards through daily, weekly, and monthly cleaning guides. Developed comprehensive cleaning schedules to ensure adherence to health regulations. Created structured cleaning guidelines for consistent compliance with health standards.
- establish detailed inventory of compliance records encompassing backflow fire extinguisher certification checks, ansol certification verifications, licensing expiration dates, fire inspection reviews, and health department inspections noting past violations or noncompliance.
District Manager
Joe's New York Pizza
06.2020 - 06.2024
- Developed and maintained menus to enhance catering offerings. Ensured payroll integrity through meticulous record-keeping and audits. Delegated tasks effectively to team members for improved operational efficiency. Focused on sales growth by identifying new catering opportunities and client needs.
- Oversaw recruitment, hiring, performance evaluations, and disciplinary processes for all personnel within district.
- Rectified customer complaints rapidly and proficiently, sustaining elevated levels of customer service satisfaction.
- Assessed financial data for each store in district, identifying potential growth and improvement areas.
- Sustained monthly target attainment for all stores by delivering essential guidance and support as required.
- Directed all elements of daily business operations encompassing budgeting, staffing, scheduling, inventory management, customer service, and sales.
- Analyzed financial performance and pinpointed opportunities for cost savings and revenue generation.
General Manager
PizzaCake
12.2019 - 04.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
General Manager/Training Manager
800 Degrees Wood Fire Kitchen
02.2014 - 10.2018
- Developed and implemented training plans for employees to ensure they had the necessary skills and knowledge to perform their jobs effectively.
- Conducted performance reviews with trainees to assess progress and identify areas of improvement.
- Supervised team of trainers and instructors, providing guidance on training topics and techniques.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to training activities.
- Monitored quality control processes throughout the organization's learning environment.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Control of 5 different locations at different times, staff numbers of 25 to 50 plus, 3 stores with full bar as well.
Event Manager
Veroniques Catering
05.2007 - 01.2014
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special events.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Monitored event budgets to ensure accuracy and efficiency in spending.
- Oversaw all aspects of event production from conception through completion.
- Negotiated contracts with suppliers to secure favorable pricing for services.
- Organized venues, budgets, guest lists, catering and event timelines.
- Designed contracts, collected fees and booked venues for events.
- Paid and settled vendors, venues, staff and contracted services.
Education
Business Administration And Management
California State University, Northridge
Northridge, CABusiness Administration And Management
California State University, Northridge
Northridge, CASkills
- Marketing tactics
- Social media control
- Customer relations
- Client service
- Financial management
- Staff hiring
- Employee development
- Operations management
Timeline
Owner
HK Restaurant Services
07.2024 - Current
District Manager
Joe's New York Pizza
06.2020 - 06.2024
General Manager
PizzaCake
12.2019 - 04.2020
General Manager/Training Manager
800 Degrees Wood Fire Kitchen
02.2014 - 10.2018
Event Manager
Veroniques Catering
05.2007 - 01.2014
Business Administration And Management
California State University, Northridge
Business Administration And Management
California State University, Northridge