Nick Killough
North Little Rock,Arkansas
Summary
A creative and competitive individual looking to employ and expand his knowledge base within the Southern Glazer’s family. Hardworking, detail-oriented individual whose ability to learn and master new concepts quickly makes me easily adaptable to a changing workplace environment.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Sale Consultant On-Premise
Southern Glazer's Wine and Spirits
Little Rock, Arkansas
06.2022 - Current
- Developed and maintained strong client relationships through regular follow-ups and communication.
- Analyzed customer needs and identified solutions to meet their requirements.
- Analyzed market trends to identify new opportunities for business growth and expansion.
- Trained new staff on product knowledge and effective sales techniques for success.
Sales Consultant Universal
Southern Glazer's Wine and Spirits
North Little Rock, AR
08.2021 - 06.2022
- Developed strategies to identify opportunities for expanding customer sales and improving overall revenue.
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Monitored customer order process, resolving issues to ensure timely delivery and enhance customer satisfaction.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Answered product questions with up-to-date knowledge of sales and promotions.
Sales Representative Grocery
Southern Glazer’s Wine and Spirits
North Little Rock, Arkansas
07.2020 - 08.2021
- Grew my territory by 35% YTD
- Recognized as Salesman of the Quarter for outstanding sales results in the third quarter
- Developed and sustained relationships with existing customers, fostering trust and rapport to enhance customer loyalty
- Assisted customers with special orders and designed specific displays to meet their needs and improve satisfaction
- Tracked product performance and adjusted delivery schedules to ensure timely availability and meet customer demands
Merchandiser
Southern Glazer’s Wine and Spirits
North Little Rock, Arkansas
08.2019 - 07.2020
- Installed promotional signage across Arkansas for numerous liquor stores and restaurants, enhancing brand visibility
- Coordinate with management on income merchandise and product to set up visuallyappealing layouts
- Coordinate with management on income merchandise and product to set up visually appealing layouts
Education
North Little Rock High School
North Little Rock, Arkansas05-2014
Skills
- Sales strategies
- Customer relationship management
- Post-sale support
- Sales forecasting
- Market analysis
- On-site product demonstrations
Certification
- Wine Spirits Education Trust (WSET) Level 2 Wines
- Wine Spirits Education Trust (WSET) Level 2 Wines
- Wine Spirits Education Trust (WSET) Level 1 Sake
Timeline
Sale Consultant On-Premise
Southern Glazer's Wine and Spirits
06.2022 - Current
Sales Consultant Universal
Southern Glazer's Wine and Spirits
08.2021 - 06.2022
Sales Representative Grocery
Southern Glazer’s Wine and Spirits
07.2020 - 08.2021
Merchandiser
Southern Glazer’s Wine and Spirits
08.2019 - 07.2020
North Little Rock High School