Nick Porter
Richland
Summary
Dynamic Service Manager with a proven track record at Air-tech Services and Filters, excelling in problem-solving and team leadership. Demonstrated success in enhancing customer satisfaction and loyalty, while streamlining operations to boost productivity. Skilled in multitasking, employee relations, and workflow management, ensuring high-quality project completion and safety standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Service Manager
Air-tech Services And Filters
05.2009 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Evaluated systems according to predetermined checklist and noted issues.
Journeyman Sheet Metal Worker
Apollo
03.2004 - 05.2009
- Demonstrated versatility in working with various types of metals, such as stainless steel, aluminum, copper, brass, and galvanized steel.
- Reduced material waste by accurately measuring, cutting, and bending sheet metal materials to precise specifications.
- Contributed to the company''s reputation for excellence by consistently adhering to established safety standards and producing high-quality workmanship on all projects.
- Solved challenging problems encountered during projects through effective communication with team members and creative problem-solving skills.
Education
Journeyman - Hvac
Sheet Metal Workers
Spokane, WA2007
Skills
- Positive attitude
- Multitasking and organization
- Problem-solving
- Workflow management
- Documentation and reporting
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Equipment troubleshooting
- Repair techniques
- Diagnostic testing
- Mechanical aptitude
Certification
- Journeyman Sheet metal local 66.
- Journeyman Electricion 06A.
- Advanced diagnostic certificate.
- EPA 608 Universal certificate.
- OSHA 10.
Timeline
Service Manager
Air-tech Services And Filters
05.2009 - Current
Journeyman Sheet Metal Worker
Apollo
03.2004 - 05.2009
- Journeyman Sheet metal local 66.
- Journeyman Electricion 06A.
- Advanced diagnostic certificate.
- EPA 608 Universal certificate.
- OSHA 10.
Journeyman - Hvac
Sheet Metal Workers
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