Nick Simmons
Kernersville,NC
Summary
Driven professional with a proven track record in commercial HVAC sales and service at Southern Air, enhancing customer satisfaction and repeat business through exceptional service and relationship building. Skilled in sales reporting and effective communication, I excel in fostering team collaboration and leveraging industry expertise for continuous improvement and goal achievement.
My goal is to expand my skills in other fields outside of my background in HVAC.
Overview
21
21
years of professional experience
Work History
Commercial HVAC Service and Sales
Southern Air
01.2018 - Current
- Provided exceptional customer support during all stages of the sales cycle, resulting in repeat business and positive referrals.
- Actively participated in industry events and conferences to broaden professional network and gather valuable insights into emerging trends.
- Mentored junior team members with guidance on sales techniques, product knowledge, and best practices to enhance overall team performance.
Youth Leader Volunteer
Reedy Fork Community Church
01.2019 - 01.2022
- Contributed to a positive atmosphere by fostering open communication between participants, parents, and staff members.
- Promoted personal development among youths by providing guidance on goal-setting, time management, and decision-making skills.
- Assisted in the planning and execution of community service projects for youths to gain practical experience and give back to their communities.
Senior Service Tech and Sales Associate
Central Carolina
01.2013 - 01.2018
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Service Technician
Williams
01.2004 - 01.2010
Education
High School Diploma -
Western Guilford
Greensboro, NC1998
Skills
- Sales Reporting
- Sales Training
- Customer Service
- Relationship Building
- Sales experience
- Data Entry
- Industry Expertise
- Deal closure
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Goal Setting
Timeline
Youth Leader Volunteer
Reedy Fork Community Church
01.2019 - 01.2022
Commercial HVAC Service and Sales
Southern Air
01.2018 - Current
Senior Service Tech and Sales Associate
Central Carolina
01.2013 - 01.2018
Service Technician
Williams
01.2004 - 01.2010
High School Diploma -
Western Guilford
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