Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Sorum

Melbourne,FL

Summary

Hardworking professional with impressive skills in horticulture and landscaping. Committed to worksite safety and client satisfaction. Well-versed in operating equipment to plant, trim and protect customer greenery and produce attractive, long-lasting displays. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

9
9
years of professional experience

Work History

Manager

RaceTrac
11.2022 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.

Landscaping Crew Leader

A1 Landscape
04.2017 - 11.2022
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed planting, watering, mulching, and edging of lawns.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Researched and identified appropriate plants and materials for landscaping projects.
  • Managed and coordinated installation of complex landscaping projects.
  • Cultivated and replanted trees and plants to maintain landscaping areas.

General Manager

Cumberland Farms
10.2014 - 07.2017
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Managed budget implementations, employee evaluations, and contract details.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

Associate of Science - Horticulture

Valencia College
Orlando, FL
05.2024

Horticulture

FNGLA
Online
11.2023

Skills

  • Marketing
  • Business Administration
  • Expense Tracking
  • Policy Implementation
  • Strategic Planning
  • Operations Management
  • Workforce Management
  • Residential Landscaping
  • Soil Preparation
  • Landscape Design
  • Lawn Care
  • Jobsite Safety
  • Hardscape Installation
  • Grounds Maintenance
  • Lawn and Grounds Maintenance
  • Equipment Maintenance
  • Preparing Client Sketches
  • Project Design
  • Tree and Shrub Planting
  • Planting Flowers and Bushes
  • Diverse Plant Knowledge

Timeline

Manager

RaceTrac
11.2022 - Current

Landscaping Crew Leader

A1 Landscape
04.2017 - 11.2022

General Manager

Cumberland Farms
10.2014 - 07.2017

Associate of Science - Horticulture

Valencia College

Horticulture

FNGLA

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Nicholas Sorum