Nick Taylor
Indianapolis,IN
Summary
Results-driven professional with a clean driving record and extensive experience at UPS. Expert in time management and customer service, consistently optimizing delivery routes to enhance efficiency. Proven ability to train new drivers and implement process improvements, fostering strong client relationships and achieving high satisfaction levels. Flexible and reliable, committed to excellence in transportation services.
Overview
7
7
years of professional experience
Work History
Driver
UPS
Indianapolis, IN
05.2023 - 08.2025
- Operated delivery vehicles adhering to safety standards and transportation regulations.
- Managed efficient route planning to optimize delivery times and reduce fuel consumption.
- Conducted vehicle inspections ensuring compliance with maintenance schedules and operational readiness.
- Trained new drivers on company policies, safety procedures, and best practices for effective deliveries.
- Implemented process improvements enhancing overall delivery efficiency and customer satisfaction levels.
- Monitored package tracking systems ensuring accurate updates and timely communication with customers.
- Resolved customer inquiries and issues promptly, fostering positive relationships and enhancing service quality.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Picker/packer
Amazon
Indianapolis, IN
03.2020 - 04.2023
- Operated handheld scanners to accurately track inventory movements and updates.
- Selected, packed, and labeled products for shipment, ensuring compliance with quality standards.
- Collaborated with team members to streamline workflows and improve overall efficiency.
- Conducted regular inventory audits to maintain stock accuracy and minimize discrepancies.
- Monitored equipment performance, reporting issues to management for timely resolution.
- Implemented process enhancements that reduced packing time while maintaining product integrity.
- Trained new staff on safety procedures and operational best practices within warehouse environment.
- Assisted in maintaining a clean and organized workspace to promote safety and productivity.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
Stocking Associate
Walmart
Indianapolis, IN
02.2018 - 04.2022
- Organized and stocked shelves to maintain product availability and store presentation.
- Collaborated with team members to optimize inventory management and reduce stock discrepancies.
- Implemented efficient restocking procedures, enhancing workflow and minimizing downtime during peak hours.
- Trained new associates on safety protocols and stocking procedures to ensure compliance and efficiency.
- Monitored inventory levels, reporting discrepancies to management for timely replenishment actions.
- Assisted in merchandising displays, contributing to improved customer engagement and sales performance.
- Conducted regular audits of stockroom organization, ensuring compliance with company standards.
- Developed strategies for effective space utilization, increasing storage capacity within the stockroom area.
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
- Scanned, recorded and verified received inventory during regular shipments.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
- Collaborated with team members to maintain a clean, organized work environment.
- Maintained clean and organized stockroom by sweeping, mopping and removing empty boxes.
- Maximized sales floor appeal with timely merchandise replenishment and presentation.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
Education
High School Diploma -
North Central Highschool
Indianapolis, IN05-2019
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Safe driving practices
- Problem-solving
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
Timeline
Driver
UPS
05.2023 - 08.2025
Picker/packer
Amazon
03.2020 - 04.2023
Stocking Associate
Walmart
02.2018 - 04.2022
High School Diploma -
North Central Highschool